We are excited to introduce our new in-app alarm moment experience*. This new feature consolidates all critical information about an alarm in one place, so you can make a fast, informed decision about what action to take. Our new alarm experience keeps you informed and in control when it matters m

I typically use SimpliSafe's Black Friday event to purchase new gear. However, given that they've increased their plan prices on a whim a couple years in a row, with no real reason or value, other than to increase their profit margins, I've decided to opt-out of rewarding them this Black Friday, and

Below is a link from The Verge: https://www.theverge.com/2024/10/23/24278020/ftc-click-to-cancel-subscriptions-rule-lawsuit-telecoms-security-advertising-groups No one will be surprised (and if they are they shouldn't be) that the telecom, internet and home security groups that represent them are n

One of my 4 camera shows offline. The battery is good, I performed a self check for the internet connection which showed 4 green bars for both test. When I try to open the camera it shows connection error. When I hit retry it shows an active view but when I close it shows Offline with an exclamation

I have a home for sale and it does not have internet. I've had reports of people prowling around and would like some sort of security system. How well does Simplisafe work without wifi. What limitations does it have?

SimpliSafe has recently raised prices for its monitoring services while shifting much of its customer support to the Philippines—a choice that’s been disappointing to many loyal customers who value secure, dependable, American-based service. For a company that promotes itself as a trustworthy U.S. s

My present door bell is locate 90 deg. from the door. How can I mount the SimpliSafe door bell camera to face out at a 90 deg. angle?

My neighbor had a simplisafe system installed recently. Since then I have been experiencing harmful interference that significantly impairs my ability to communicate.  How do we go about solving this?

Yesterday my wife and I left for a weekend trip and I received a text at 6:12am that our master bedroom motion detector went off, causing an alarm at 6:12 am. Excellent performance on the SMS alert. At 6:14 while I was looking at the Android app my phone rang with a call from SS monitoring. He aske

I have been a SimpliSafe Customer since I moved to the US over 2 years ago. I actually ordered the system and let it be shipped to a friend before I arrived. I started with a indoor camera and a few door/window sensors. After a short while I got myself more and more devices, today I have 2x V1 Outd

Hi SimpliSafe, I've tried support - but they've been little to no help. Picture the scene, you're moved in for a month, and "set-up alarm" has been on the fridge to-do since you've moved. You've put it off again and again - but its time. You rip open the bag of your "Movers Kit - Extended" and ar

How do I setup my laptop to view my cameras at home