Anyone else impacted by the Camera V2 scam? I bought outdoor cameras earlier this year when enrolling in the Outdoor Monitoring program and just got an email today, 6 months after that hefty purchase, that the cameras I bought will no longer be supported for the program come December. This is utterl

We are excited to announce the launch of SimpliSafe® Active Guard Outdoor Protection, a new home monitoring service designed to help prevent crime before it happens. The new service extends our professional monitoring services outside of your home and offers a double layer of defense using Simpl

Starting Nov 1st to the 17th, Costco has an incredible deal on a new Simplisafe 3 system. Here is the link showing the regular price of 199.99 but it will be on sale for 129.99, $70 off. You will be smart to check the SS website and do a Google search to see if this can be beat. Note it includes th

We’re excited to let you know that a popular feature request from our Community is now available as a part of firmware version 1.35 - Motion Detection by System Arm State for Wireless Outdoor Security Camera! Similar to the Smart Alarm Indoor Camera, you can customize your Wireless Outdoor S

Is there any way other than calling account specialists to cancel service? I was required to move overseas due to military change of station, where I cannot make phone calls with my cell provider. I need to cancel my policy, but the only manner I’ve been repeated parroted is to call. I just need ano

Just finished dinner and helping with the dishes when a Simplisafe commercial comes on and the Mrs and I stop to watch it. Two talking Doberman dogs talking about the new SS Series 2 camera and Outside Pro Monitoring. It's a hoot.   I sometimes give SS marketing grief but yay team, this a

We are excited to introduce our new in-app alarm moment experience*. This new feature consolidates all critical information about an alarm in one place, so you can make a fast, informed decision about what action to take. Our new alarm experience keeps you informed and in control when it matters m

Below is a link from The Verge: https://www.theverge.com/2024/10/23/24278020/ftc-click-to-cancel-subscriptions-rule-lawsuit-telecoms-security-advertising-groups No one will be surprised (and if they are they shouldn't be) that the telecom, internet and home security groups that represent them are n

Will the software for this camera be updated with the same update that the other outdoor camera just received -- allowing motion detection to be tied to alarm state? Please let me know if that is in development and any ETA. Thanks!

Are all the users with door lock problems dealing with software issues or install problems? Is this issue seen by Simplisafe as a customer induced issue so they are not fixing this. And no mechanical bypass to the digital use of the look. This is a real deal breaker for me.

Very long read warning! I called overseas customer service, finally answered in 3 minutes. @1-888-783-8441 ( press 4 the first time and second time) "I think", to get to customer service. Finally. Asked to downgrade to basic self monitoring. She (overseas) ID'd me with my email and base serial num

I have a home for sale and it does not have internet. I've had reports of people prowling around and would like some sort of security system. How well does Simplisafe work without wifi. What limitations does it have?