@rickmcraig At this time, there is no way to completely delete an old location from your account. But as a workaround, you can hide it by taking the following steps:
Understood. However, you have to repeat the process every time cookies are deleted from your browser.Requesting feature be added which allows permanent removal of orphaned accounts/locations.
Exactly. "At this time" is not an acceptable response, especially for a basic tech function like this. It's just lazy obstinance on the part of the company.
Can't delete a location? Really?! Had an issue with Best Buy when I bought a 7 piece kit. Started but couldn't finish setting it up, so had to return it. Now I'm stuck with a phantom location that is a total nuisance and makes me question whether Simplisafe is a tech company or just another monthly fee annuity sponge.
simplisafe_admin
Community Admin
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1.8K Messages
1 year ago
@rickmcraig At this time, there is no way to completely delete an old location from your account. But as a workaround, you can hide it by taking the following steps:
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rcsponsel3
1 Message
1 month ago
Can't delete a location? Really?! Had an issue with Best Buy when I bought a 7 piece kit. Started but couldn't finish setting it up, so had to return it. Now I'm stuck with a phantom location that is a total nuisance and makes me question whether Simplisafe is a tech company or just another monthly fee annuity sponge.
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