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Community Admin

Community Admin

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1.4K Messages

Thursday, May 8th, 2025 6:53 PM

Reorder Cameras in the SimpliSafe® Mobile App

We’re excited to announce that a popular feature request to reorder your cameras* in the SimpliSafe® App is rolling out to all users! 

To reorder your cameras in the SimpliSafe® App:

  1. Open the SimpliSafe® App on your phone or tablet
  2. Select Cameras from the navigation bar on the bottom of the screen
  3. Tap on the reorder icon on the upper right corner of the screen
  4. Press and hold a camera to drag and reorder it
  5. Follow step 4 again for any other cameras you want to reorder

For more details, see the How to Reorder Cameras in the SimpliSafe® App article in the Help Center.

*Note: This feature is only to reorder your cameras in the SimpliSafe® app. Changing the order of your sensors is currently not supported. 

Captain

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6.4K Messages

13 days ago

Now available in the Android version! Works great with simple hold and drag interface. Thanks SS!!

2 Messages

4 days ago

This is great with the exception that now my cameras reorder themselves every time I open the app.  I then use this new function to reorder them and put them In the correct order for my needs only to find them rearranged again next time I open the app.  Glitch?  Can you update this solution to make the changes save and not have to be done every time?

Captain

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6.4K Messages

@bquills​ iOS or Android? My Android version on Pixel 8 works fine.

2 Messages

IOS is where I am having the problem.

Community Admin

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1.4K Messages

@bquills Where exactly in the app do you notice this? Is it on the Cameras tab on the bottom navigation bar, the Cameras Setting page, or on both pages?

60 Messages

3 days ago

iOS 18.4.1 and iPadOS 17.7.8.

Captain

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6.4K Messages

2 days ago

So it appears that the iOS phone app version has an issue. I am confident SS will respond tomorrow morning. Knock on wood, Android version rocks on!

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