1 Message
Would Not Recommend; Go With Blink or another
Have to say, I thought this would be a great monitoring solution. Bought complete system and what a waste. The camera technology is sub par to competitors as is the software. The technology is clunky - no actual 'off' button for whole system. The base station will wake you for every brownout and power flicker. The camera battery life is a deal killer in itself. Also note that the exterior cameras are white - only bright white -as are their cables. So very noticable for installation on houses of any color. They are very good at selling you all parts of their system but upon dissatisfaction and return, you don't actually get a refund.
Make sure to check your County alarm permit regulations as well. Some counties don't allow for single home owners to maintain an alarm system without dual contacts. If you need an alarm system, go with a professional company or use Blink for home monitoring. Way better technology.
captain11
Captain
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6.4K Messages
28 days ago
@Andrea I wish you well with your alternative solution, but being a customer of 13+ years and placed dozens of systems, I do have to wonder on some of your points in you post. When did you not know that the cameras are white? They are clearly stated as such in the website. On the permit front sorry, the owner has to find out requirements. Battery life is debatable and since all of mine are on AC, can't disagree with you on that one. And on that "no actual off button", there is one on the keypad, key fob and one in the phone app, so my apologies but can't understand that one. Comparison of SS3 with competitive systems being "clunky", a bit open to personal preference.
Finally, you didn't get a refund? DId you notify SS by calling and saying you wanted to return the entire system and get a RMA# within 60 days? If you did, and SS stiffed you, time to call back and escalate your call to a manager.
Again, best of luck with your alternate solution.
Sorry, one more item. As far as the base waking you up, you can turn off the trouble notification and config your base to no lights and no voice prompts. Ours has been that way for over7 years with SS3 and with push alerts, SMS and or email and DND mode on my Pixel phone, sleep soundly and never miss an important notification.
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dlpsr
1.6K Messages
8 days ago
I'm with the OP. I too have made my own different hardware choices, hindsight being 20/20, too late in other words, and my new choices are 100% better.
But that's me. Although I'm still stuck with this stuff until it fails.🤷
And my choices are way less expensive also.
If you only have this brand, you cannot make a fair comparison or any comparison actually, if you haven't used something much better and way less costly. I can be fair and say the SS sensors mostly work. But that's it.
My other choices based on use and comparison for more than a year.
Each user has to decide, and learn the hard way unfortunately. Like I did.
Allowing a user has Mesh wifi, decent upload, no brick walls, good Dbm to any brand. I have all brick.
I've heard SS USB powered cameras works a bit better, 😁😉 I'll never know, my cheap hardware beats this SS hardware in detections and live views, hands down, every time, all day and all night long.
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