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Smart Alarm Wireless Indoor Security Camera Wi-Fi Troubleshooting

This article will walk you through various scenarios where Wi-Fi troubleshooting may be needed to connect to and stream from your Smart Alarm Wireless Indoor Security Camera. You can scroll through the article, or click on one of the sections below to be taken directly to those steps: Trouble Connec

Wi-Fi Troubleshooting

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Smart Alarm Indoor Camera

My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup

The Video Doorbell Pro will have a blinking red light when it is not connected to your Wi-Fi network. If you had successfully setup your Video Doorbell Pro before and it is now experiencing issues connecting to your network, we recommend checking your Wi-Fi network to ensure it’s transmitting a 2.4G

Wi-Fi Troubleshooting

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Video Doorbell Pro

How to Reset the SimpliCam® Wired Indoor Camera

If your SimpliCam® Wired Indoor Camera encounters an error that cannot be resolved by normal troubleshooting, performing a factory reset on the camera may be necessary. To reset the SimpliCam®, you’ll first need to remove it from the SimpliSafe® Mobile App. To remove the SimpliCam® Open the SimpliSa

Troubleshoot an Issue

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SimpliCam

Too Many Motion Alerts From the SimpliCam® Wired Indoor Security Camera

The SimpliCam® Wired Indoor Security Camera comes equipped with a passive infrared (PIR) sensor that allows it to sense contrasting temperature changes in its field of view to determine if it should send you a motion alert. The frequency of motion alerts can be adjusted through your SimpliSafe® Mobi

Troubleshoot an Issue

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SimpliCam

Smart Alarm Wireless Indoor Security Camera is Detecting Motion too Late

If your Smart Alarm Wireless Indoor Security Camera is detecting motion too late, there are generally two factors at play: improper placement of the camera, or a weak connection between it and your Wi-Fi network. Troubleshoot the connection between your camera and Wi-Fi network To determine whether

Troubleshoot an Issue

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Smart Alarm Indoor Camera

Too Many Motion Alerts From the Smart Alarm Wireless Indoor Security Camera

The Smart Alarm Wireless Indoor Security Camera comes equipped with a passive infrared (PIR) sensor that allows it to sense contrasting temperature changes in its field of view, while also using Vision AI technology to determine if it should send you a motion alert. If you are receiving too many mot

Troubleshoot an Issue

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Smart Alarm Indoor Camera

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How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera

The Smart Alarm Wireless Indoor Security Camera has a rechargeable battery, that should last up to 3 months depending on placement and usage. The battery may take up to 6 hours to fully charge on a 5V, 7.5W USB power adapter with a 1.5A of current. You will know the battery is fully charged when the

Battery / Power

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Smart Alarm Indoor Camera