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What Is The Difference Between Video Verification And Intruder Intervention?

Video Verification gives monitoring agents access to limited recordings of the alarm in the moments that follow the event triggering. These recordings may include critical evidence that can lead to priority dispatch for faster emergency response*. Intruder intervention offers an additional layer of

Features / Settings

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Smart Alarm Indoor Camera

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How to Enable or Disable Intruder Intervention

During the onboarding process of your Smart Alarm Wireless Indoor Security Camera, you’ll have the option to enable intruder intervention as a subscriber to the Pro Plus, Pro, or Core (Formerly Fast Protect™) monitoring plans. This feature is optional, but when paired with Video Verification helps t

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Smart Alarm Indoor Camera

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How Do Recordings And Live Streams Work During An Intruder Intervention Alarm?

The Smart Alarm Wireless Indoor Security Camera introduces a new recording type to your timeline when using it with intruder intervention.* This recording event will capture what an agent saw, heard, and/or said (using 2-way audio) when an alarm event is triggered. This new recording will appear as

Install / Set Up Help

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Smart Alarm Indoor Camera

How to use SimpliSafe® Active Guard Outdoor Protection

SimpliSafe® Active Guard Outdoor Protection builds upon our existing in-home professional monitoring services and is included as part of two new plans: Pro Plus and Pro monitoring plans. All while being designed to prevent crime before it happens.The following article will walk you through getting s

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Outdoor Camera Series 2

Outdoor Security Camera Series 2 Installation Guide

The Outdoor Security Camera Series 2 is a battery-operated security camera that boasts AI-powered motion detection to help identify potential threats outside your home.

Install / Set Up Help

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Outdoor Camera Series 2

What is the Difference Between Battery Power and Performance Mode for the Outdoor Security Camera Series 2?

Your Outdoor Security Camera Series 2 comes with a rechargeable battery that lasts up to 3 months, depending on placement or usage. You may also purchase an outdoor power cable to allow your camera to stay awake and active, so that it may enter Performance Mode. This feature allows you to enjoy fast

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Outdoor Camera Series 2

How to Reset the Outdoor Security Camera Series 2

If your Outdoor Security Camera Series 2 ever encounters an error that can’t be fixed through normal troubleshooting, performing a factory reset* of the camera may be necessary.To factory reset your Outdoor Camera:Ensure the camera is within 30 feet of the Base StationLocate the pairing button on th

Install / Set Up Help

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Outdoor Camera Series 2