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Troubleshooting a Blinking Yellow LED on the Video Doorbell Pro

Overview Your Video Doorbell Pro is equipped with a ring light around the doorbell button, to alert you to various statuses for your doorbell. In this scenario, you’ll see the LED turn yellow for about 5 seconds, then turn off for another 5 seconds - all while repeating this sequence. Confirm your D

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Video Doorbell Pro

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Unable to Set Up a Camera Because it is Already Associated With Another Account

Why does this error happen? This error usually occurs because this camera is already associated with another account. To deter theft, we do not allow a camera to be added to an account without being fully removed from the original account. This tends to occur when a camera is purchased second-hand.

errors / warnings

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Cameras

Outdoor Camera Permanent Mount Overview and Installation Guide

The Outdoor Camera Permanent Mount is a great way to install your camera anywhere with an extra-sturdy screw-in mount. This mount is perfect for walls and overhangs, bringing you peace of mind that your camera is harder to tamper with. The following article will walk you through the installation pro

install / set up help

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Cameras

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Error: Camera Battery Low

What It Means If you see a low battery warning on your Wireless Outdoor Security Camera, Outdoor Security Camera Series 2, or Smart Alarm Wireless Indoor Security Camera, that means that you need to charge its battery so it can continue recording video and live streaming. How To Charge The Outdoor C

errors / warnings

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Cameras

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Video Doorbell Pro Settings & Customizations

The Video Doorbell Pro comes with the ability to designate activity zones within the camera’s view. By default, the camera triggers motion alerts for anything within its 120 degree field of view. You can set specific areas of the camera’s view to ignore motion, allowing you to receive alerts for mot

features / settings

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Video Doorbell Pro

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SimpliCam® Wired Indoor Camera Overview and Installation Guide

Overview Keep an eye on your home with HD video that you can live stream from your phone, tablet, or computer with the SimpliCam® Wired Indoor Camera. The SimpliCam® alerts you the instant it detects motion so you can see what’s happening and take action through its 2-way audio. Enhance your recordi

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SimpliCam

Where to Place the Outdoor Camera Series 2

The Outdoor Camera Series 2 is designed for outdoor usage in both residential and business environments. Finding the right spot for your Outdoor Camera is crucial to capturing motion events, and ensuring that SimpliSafe® Active Guard Outdoor Protection can provide agent intervention, when subscribed

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Outdoor Cameras