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How to Reorder Cameras in the SimpliSafe® App

An exciting feature of the SimpliSafe® App is the ability to reorder your list of cameras in the Cameras tab in the app*. This is helpful if you want to see your cameras in alphabetical order, or organized in any specific way. Please note: this feature is currently rolling out to iOS users only. It

Features / Settings

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Outdoor Cameras

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Wireless Outdoor Security Camera Installation Guide

OverviewWith the Wireless Outdoor Security Camera, enjoy advanced security from the outside, with 1080p HD video and a 140-degree ultra-wide field of view. Plus digital zoom and full-color vision at night - so nothing slips by undetected.Need to purchase an Outdoor Camera? You can find it available

Install / Set Up Help

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Outdoor Cameras

Outdoor Security Camera Series 2 Installation Guide

The Outdoor Security Camera Series 2 is a battery-operated security camera that boasts AI-powered motion detection to help identify potential threats outside your home.

Install / Set Up Help

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Outdoor Cameras

Camera Motion Detection by System Arming State

OverviewYou can customize your SimpliSafe® cameras even further by changing the motion detection to coincide with your system’s arming state. This means you can now adjust when your camera records as it is directly tied to your system’s arming state. For example, if you don’t want your camera to rec

Features / Settings

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Cameras

How to Reset the Wireless Outdoor Security Camera

If your Wireless Outdoor Security Camera encounters an error that can’t be fixed through normal troubleshooting, performing a factory reset* of the camera may be necessary.First, you’ll need to remove the Outdoor Camera from the SimpliSafe® Mobile App.To remove your Outdoor CameraOpen the SimpliSafe

Troubleshoot an Issue

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Outdoor Cameras

Delayed Live Streaming for the Wireless Outdoor Security Camera

To optimize battery life the Wireless Outdoor Security Camera enters a “deep sleep” mode when not in use. When a live stream is initiated, the camera must first wake up and then connect to Wi-Fi to start the stream. This process can take up to 10 seconds.If you are concerned about this delay or are

Wi-Fi Troubleshooting

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Outdoor Cameras

How to Recharge the Wireless Outdoor Security Camera Battery

The Wireless Outdoor Security Camera has a rechargeable battery that should last up to 3 months, depending on usage and placement.To remove the battery, simply untwist the cap on your Outdoor Camera. Then, use the tab on the battery to gently remove it from the battery compartment.To charge your bat

Battery / Power

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Outdoor Cameras