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How to Recharge the Wireless Outdoor Security Camera Battery

The Wireless Outdoor Security Camera has a rechargeable battery with an expected 3-6 months lifetime, depending on usage and placement.To remove the battery, simply untwist the cap on your Outdoor Camera. Then, use the tab on the battery to gently remove it from the battery compartment.To charge you

Battery / Power

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Outdoor Camera

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When does the SimpliCam Wired Indoor Camera record?

The SimpliCam Wired Indoor Camera records during the following events:AlarmsDisarming your SimpliSafe systemCamera Detected MotionUser Triggered RecordingSecret Alerts (When Enabled)User-Initiated Test of the SimpliSafe systemDuress AlarmSilent Panic buttonEntry Delay (After entering your home while

Features / Settings

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My privacy shutter isn’t responding correctly.

If the privacy shutter on your camera is open when your settings say it should be closed, or if it is closed when it should be open, try these steps:Change the state of your system or camera (e.g. armed, disarmed, off, etc.) and then go back to the desired state.  Briefly unplug your camera to reset

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SimpliCam Wired Indoor Camera LED Status Light Colors

The camera LEDs are designed to help inform you of what your camera is doing. You can turn the LEDs off in your camera’s settings. Note that the little red light beneath the LED is the infrared sensor, which is activated at night. The privacy shutter will still prevent the camera from recording if i

LED / Lights

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Can't Initiate Live Stream From Within the SimpliSafe® App

Please follow the steps below to troubleshoot being unable to live stream.Check the color of your LED. If it’s a solid yellow, it’s likely downloading a firmware update. This often occurs right after initial installation.Ensure your camera is connected to Wi-Fi.  Make sure that your smartphone or ta

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Can I use the SimpliCam Wired Indoor Camera outdoors?

The SimpliCam Wired Indoor Camera is designed for indoor use. If you're looking to protect the outside of your home with a camera- check out the new SimpliSafe Wireless Outdoor Security Camera!Using the SimpliCam Wired Indoor Camera outdoors may void your warranty.

Features / Settings

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SimpliCam

Too Many Motion Alerts From the SimpliCam® Wired Indoor Security Camera

The SimpliCam® Wired Indoor Security Camera comes equipped with a passive infrared (PIR) sensor that allows it to sense contrasting temperature changes in its field of view to determine if it should send you a motion alert.The frequency of motion alerts can be adjusted through your SimpliSafe® Mobil

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