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How To Change The Video Doorbell Pro's Chime Volume

The Video Doorbell Pro chimes through the Base Station, which has four different volume settings: Off, Low, Medium, and High, with Medium as the default setting. This setting can be changed at any time using the SimpliSafe® Mobile App. Using the SimpliSafe® Mobile App: Open the SimpliSafe® Mobile Ap

features / settings

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Video Doorbell Pro

Outdoor Camera has a Blinking Blue Light

In a normal state, a blinking or flashing blue light indicates that the Outdoor Camera is sending data, specifically actively livestreaming or recording to your timeline. In very rare instances the Outdoor Camera may become unresponsive after reconnecting its power cable or recharging the battery. Y

led / lights

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Cameras

How to Remove a Camera from your SimpliSafe® System

You can remove a camera from your system in a few easy steps within the SimpliSafe® Mobile App. We recommend that you download recordings from your system's timeline before removing the camera from your system, to ensure you preserve any video you may need in the future. Remove a Camera from the Sim

install / set up help

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Cameras

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Wireless Outdoor Security Camera Video and Audio Troubleshooting

The Wireless Outdoor Security Camera provides an extra set of eyes outside of your home, to alert you to potential threats before an issue occurs. The following article will walk you through some common issues that may occur, along with the steps you can take to troubleshoot the issues and work towa

troubleshoot an issue

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Outdoor Cameras

Video Recordings for Camera not showing up on Timeline

Video recordings are only available to users who are subscribed to select monitoring plans. If you do have a monitoring subscription and are not seeing videos from your cameras on your timeline in the SimpliSafe® Mobile App, you’ll need to ensure that “Motion Events” are turned ON within the motion

troubleshoot an issue

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Cameras

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Wireless Outdoor Security Camera Settings & Customizations

The Wireless Outdoor Security Camera has a variety of settings that can be customized, such as Motion Detection, Night Vision, Video Quality, and more! You can adjust these settings at any time using the SimpliSafe® Mobile App. Using the SimpliSafe® Mobile App Open the SimpliSafe® Mobile App on your

features / settings

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Outdoor Cameras

Video Doorbell Pro Motion Detection

All SimpliSafe® Video Doorbell Pros use both video analytics and passive infrared (PIR) to detect motion in its field of view. Our granular motion detection options allow you to better control the quantity and types of notifications you get by customizing your activity zones, motion types, and sensi

features / settings

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Video Doorbell Pro