‎Cameras | Page 14 | SimpliSafe Support Home
Skip to main content

Conversation List

Filter by

(138)
SA
Video Doorbell Pro LED Usage Status Light Colors

The Video Doorbell Pro's camera LED status light behaves differently during installation and daily use. This can be configured in the device's setting in the SimpliSafe® Mobile App.​Note: There are different light behaviors during setup and during day-to-day usage. Learn more about the dif

LED / Lights

Help Center Article

 • 

Video Doorbell Pro

SA
Video Doorbell Pro LED System Status Light Colors During Setup

The doorbell camera’s LED status light behaves differently during installation and daily use. The lights listed below are the only colors that the camera will display. If you are seeing a color that is not listed try changing the lighting in the room, as this can affect the look of the colored light

LED / Lights

Help Center Article

 • 

Video Doorbell Pro

SA
Where Should I Place My Smart Alarm Wireless Indoor Security Camera?

Placement of your Smart Alarm Wireless Indoor Security Camera can vary from home to home. To get the most out of your camera, we recommend placing it in a spot that covers a significant portion of a room. Here are some tips to keep in mind when finding the right location to install your camera:Place

Install / Set Up Help

Help Center Article

 • 

Smart Alarm Indoor Camera

How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?

The Smart Alarm Wireless Indoor Security Camera is the first camera from SimpliSafe® that can trigger an alarm. By default, the alarm trigger is only on when the system is set to away and can trigger depending on the motion type that was selected in settings (People Only or All Motion).  When the ca

Features / Settings

Help Center Article

 • 

Smart Alarm Indoor Camera

How to Create, Delete, or Modify a Familiar Face within the SimpliSafe® Mobile App

The “Familiar Face” feature is a great way for professional monitoring agents to know who should be allowed on your property. For example, you might want to create a familiar face for an in-law, neighbor, or maybe a dog walker. Our expert monitoring agents are trained to use familiar faces to identi

Install / Set Up Help

Help Center Article

 • 

Outdoor Camera Series 2

SA
What does the SimpliCam® Wired Indoor Camera Privacy Shutter Do?

SimpliCam® Wired Indoor Camera was built with a stainless steel privacy shutter to give you complete control over your privacy. The privacy shutter closes to physically cover the lens.If the camera is paired with a SimpliSafe® security system, the shutter will by default be closed in Home mode and w

Features / Settings

Help Center Article

 • 

SimpliCam

SA
Too Many Motion Alerts From Video Doorbell Pro

The Video Doorbell Pro is equipped with a PIR sensor that allows it to detect contrasting changes in the scenery, while using AI to process the images to determine if a motion alert is needed.The amount of motion alerts you receive can be adjusted through the SimpliSafe® Mobile App and Online Accoun

Troubleshoot an Issue

Help Center Article

 • 

Video Doorbell Pro