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Video Doorbell Pro Installation Guide

OverviewThe Video Doorbell Pro integrates seamlessly with your SimpliSafe® system, allowing you to see visitors and interact with them through its live streaming and two-way audio features, without needing to be home. If you are subscribed to either our Pro Plus, Pro, Core (formerly Fast Protect™),

Install / Set Up Help

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Video Doorbell Pro

Video Doorbell Pro Requirements

The Video Doorbell Pro is designed to replace an existing wired doorbell with a mechanical chime. If your home does not have a wired doorbell, you will need to install wiring first in order to use the Video Doorbell Pro.Below is a list of what is needed to install Video Doorbell Pro within your home

Install / Set Up Help

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Video Doorbell Pro

How to Reset the SimpliCam® Wired Indoor Camera

If your SimpliCam® Wired Indoor Camera encounters an error that cannot be resolved by normal troubleshooting, performing a factory reset on the camera may be necessary. To reset the SimpliCam®, you’ll first need to remove it from the SimpliSafe® Mobile App.To remove the SimpliCam®:Open the SimpliSaf

Troubleshoot an Issue

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SimpliCam

How to Reset the Video Doorbell Pro

If you run into an issue with your Video Doorbell Pro that cannot be resolved through normal troubleshooting, you may need to reset* the device. Performing a Soft ResetPerforming a soft reset on the Video Doorbell Pro can help clear it from an unresponsive state. It will also test that the device ha

Troubleshoot an Issue

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Video Doorbell Pro

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SimpliCam Wired Indoor Camera LED Status Light Colors

The camera LEDs are designed to help inform you of what your camera is doing. You can turn the LEDs off in your camera’s settings. Note that the little red light beneath the LED is the infrared sensor, which is activated at night. The privacy shutter will still prevent the camera from recording if i

LED / Lights

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SimpliCam

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Video Doorbell Pro LED Usage Status Light Colors

The Video Doorbell Pro's camera LED status light behaves differently during installation and daily use. This can be configured in settings. ​To learn more about the LED status light’s behaviors during installation, please visit here.The lights listed below are the only colors that the doorbell

LED / Lights

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Video Doorbell Pro

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Smart Alarm Wireless Indoor Security Camera LED Status Light Colors

The status light (located on the front of your Smart Alarm Wireless Indoor Security Camera indicates the mode of the camera.  It can tell you at a glance if your camera is updating, recording, or if someone is live streaming the feed. Below is a chart of the light colors that you can expect to see w

LED / Lights

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Smart Alarm Indoor Camera