‎Outdoor Cameras | Page 9 | SimpliSafe Support Home
Skip to main content

Conversation List

Filter by

(83)
Too Many Motion Alerts From the Wireless Outdoor Security Camera

If you find that your Wireless Outdoor Security Camera is detecting too much motion, there are some recommended placement and settings changes you can make to minimize the amount of motion it detects.Adjust the Placement of the CameraIf your Outdoor Camera is facing a high traffic area like a busy s

Troubleshoot an Issue

Help Center Article

 • 

Outdoor Camera

What is SimpliSafe® Active Guard Outdoor Protection?

Want to upgrade to SimpliSafe® Active Guard Outdoor Protection? Call us to learn more and switch your plan at 888-910-1458SimpliSafe® Active Guard Outdoor Protection builds upon our existing in-home professional monitoring services and is included as part of two new plans: Pro Plus and Pro monitorin

Features / Settings

Help Center Article

 • 

Outdoor Camera Series 2

Outdoor Security Camera Series 2 Settings & Customizations

The Outdoor Security Camera Series 2 has a variety of settings that can be customized, such as Night Vision, Motion Detection, Video Quality, and more! If you are enrolled in SimpliSafe® Active Guard Outdoor Protection, some settings may not be adjustable within the SimpliSafe® Mobile App.Using the

Features / Settings

Help Center Article

 • 

Outdoor Camera Series 2

Outdoor Camera Mount Feels Loose or Not Sturdy

When installing your Outdoor Camera, it’s important to ensure that you twist the mounting dome onto the mounting plate until you hear an audible “click”. Continue to twist clockwise by hand until there is an audible “click”. When done properly, the mount will feel stable and secure; it will also req

Install / Set Up Help

Help Center Article

 • 

Outdoor Camera Series 2

How can I Tell if an Agent is Viewing a Camera Feed for SimpliSafe® Active Guard Outdoor Protection?

SimpliSafe® Active Guard Outdoor Protection includes agent intervention when an unknown person is on your property. If an expert monitoring agent is actively viewing a camera event, you’ll see the event status read Agent Verifying in the Timeline. Additionally, your Outdoor Security Camera Series 2

Features / Settings

Help Center Article

 • 

Outdoor Camera Series 2

SimpliSafe® Active Guard Outdoor Protection Requirements

SimpliSafe® Active Guard Outdoor Protection is compatible with the Outdoor Security Camera Series 2, as well as Video Doorbell Pro. While Video Doorbell Pro is compatible with this service, it is not intended to be the sole camera for this service. You can enable up to 3 cameras for Active Guard Out

Features / Settings

Help Center Article

 • 

Outdoor Camera Series 2

Outdoor Security Camera Series 2 LED Status Light Colors

The status light located on the front of your Outdoor Security Camera Series 2 indicates key information about your camera. At a glance, it can tell you if the camera is recording, isn’t connected to Wi-Fi, or if agent intervention is occurring when enrolled in SimpliSafe® Active Guard Outdoor Prote

LED / Lights

Help Center Article

 • 

Outdoor Camera Series 2