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Poor Audio Quality From The Outdoor Camera

The audio from the Outdoor Camera is designed to come in clearly through the SimpliSafe® Mobile App when reviewing timeline events or watching a live stream. If you find that the audio sounds muffled, dampened, or echo-like, there are a few steps you can take to try and improve your audio experience

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How to use Two-Way Audio for Cameras

What is Two-Way Audio? Two-Way Audio is a feature that works on all SimpliSafe® Cameras. While using the SimpliSafe® Mobile App, Two-Way Audio allows you to hear audio from your camera and speak through it while viewing live streams. How to Turn On Two-Way Audio To enable Two-Way Audio, you’ll need

features / settings

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Cameras

How to Flip your Camera Image 180 Degrees

Overview The image of your Outdoor Camera Series 2 or Outdoor Camera can be rotated to 180 degrees, in the event you mount the camera upside down. This can be done within the SimpliSafe® Mobile App by navigating to your camera’s settings. Supported Cameras The following cameras support this function

features / settings

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Cameras

Camera Motion Detection by System Arming State

Overview You can customize your SimpliSafe® cameras even further by changing the motion detection to coincide with your system’s arming state. This means you can now adjust when your camera records as it is directly tied to your system’s arming state. For example, if you don’t want your camera to re

features / settings

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Cameras

Turn On or Off Night Vision for Cameras

Overview Night Vision is a feature that allows the camera to use infrared technology to see in low-light conditions. This setting is especially helpful for capturing camera footage at night, or if your camera is located in a low-light setting such as a basement or darkened room. Supported Cameras Ou

features / settings

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Cameras

Outdoor Camera has a Blinking Blue Light

In a normal state, a blinking or flashing blue light indicates that the Outdoor Camera is sending data, specifically actively livestreaming or recording to your timeline. In very rare instances the Outdoor Camera may become unresponsive after reconnecting its power cable or recharging the battery. Y

led / lights

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Cameras

How to Remove a Camera from your SimpliSafe® System

You can remove a camera from your system in a few easy steps within the SimpliSafe® Mobile App. We recommend that you download recordings from your system's timeline before removing the camera from your system, to ensure you preserve any video you may need in the future. Remove a Camera from the Sim

install / set up help

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Cameras