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Wireless Outdoor Security Camera Overview and Installation Guide

Overview With the Wireless Outdoor Security Camera, enjoy advanced security from the outside, with 1080p HD video and a 140-degree ultra-wide field of view. Plus digital zoom and full-color vision at night - so nothing slips by undetected. Before Getting Started Before you get started, let’s make su

install / set up help

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Outdoor Cameras

Recording Behavior for SimpliSafe® Cameras

Your SimpliSafe® cameras record* whenever they detect motion and during a number of system events to keep you updated about what is happening at your home or business. Refer to the chart below for a list of events that trigger a recording, and how long your cameras will record for. How long can a ca

features / settings

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Outdoor Cameras

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How to Download Recordings From Your Camera

Video clips from SimpliSafe® cameras can be downloaded to your mobile device using the SimpliSafe® Mobile App. Recordings are available with select monitoring plans. Please note that if your camera name contains an apostrophe, this may limit your ability to download recordings. We recommend changing

features / settings

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How to Resolve the "No Video" Error for SimpliSafe® Cameras

The error “No Video” means that while recording, the camera disconnected from SimpliSafe® and the video was not able to be saved. This may indicate that a portion or the entirety of the video was lost, and unfortunately will not be able to be recovered. There are a few steps you can take to get your

errors / warnings

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Cameras

How to Rename a SimpliSafe® Camera

There may be a point where you need to rename a camera for your SimpliSafe® System. Renaming a camera can be done easily through the SimpliSafe® Mobile App, but you can also rename a camera using your Web App. You can select a name from the list of prepopulated names within the SimpliSafe® Mobile ap

features / settings

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Maximizing Battery Life of the Wireless Outdoor Security Camera

When fully charged, the battery is designed to last for up to 3 months. And since the life of the battery is completely dependent on usage and settings, there are several methods that can be used to maximize the battery of your camera and keep your home protected 24/7. Camera Location Your camera is

battery / power

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Outdoor Cameras

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Why is my camera feed losing audio?

Loss of audio to your camera feed can be caused by a dip in the Wi-Fi connection strength to your home network. When there is a poor connection, our devices will prioritize video over audio to best ensure the safety of your home. If your camera loses audio frequently, you may want to consider taking

troubleshoot an issue

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Cameras