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How SimpliSafe® Products Respond During an Alarm

SimpliSafe’s® Professional Monitoring protects your home or business across many types of alarms. If an alarm is triggered from your system, you’ll be immediately notified through App Push Notifications or Alarm Text Messages. Depending on your monitoring plan and alarm type you can also interact wi

Features / Settings

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Product Support

Where to Place the Outdoor Camera Series 2

The Outdoor Camera Series 2 is designed for outdoor usage in both residential and business environments. Finding the right spot for your Outdoor Camera is crucial to capturing motion events, and ensuring that SimpliSafe® Active Guard Outdoor Protection can provide agent intervention, when subscribed

Install / Set Up Help

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Outdoor Cameras

What is SimpliSafe® Active Guard Outdoor Protection?

Want to upgrade to SimpliSafe® Active Guard Outdoor Protection? Call us to learn more and switch your plan at 888-910-1458 SimpliSafe® Active Guard Outdoor Protection builds upon our existing professional monitoring services and is included as part of four new plans: Pro and Pro Plus for residential

Features / Settings

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Outdoor Cameras

Outdoor Security Camera Series 2 Overview and Installation Guide

The Outdoor Security Camera Series 2 is a battery-operated security camera that boasts AI-powered motion detection to help identify potential threats outside your home.

Install / Set Up Help

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Outdoor Cameras

How to use SimpliSafe® Active Guard Outdoor Protection

SimpliSafe® Active Guard Outdoor Protection builds upon our existing professional monitoring services and is included as part of two new plans: Pro Plus and Pro monitoring plans for residential and business use. All while being designed to prevent crime before it happens. The following article will

Features / Settings

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Outdoor Camera Series 2

Why are Some Settings Locked for the Outdoor Security Camera Series 2?

If your Outdoor Security Camera Series 2 is enrolled in SimpliSafe® Active Guard Outdoor Protection, some settings will have a “Locked” icon next to them under Camera Settings within the SimpliSafe® Mobile App. This is due to the fact these settings are needed for agent intervention during person on

Features / Settings

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Outdoor Camera Series 2

How to Find the Serial Number for Your SimpliSafe® Device or Camera

During troubleshooting or for account verification purposes, you may be required to identify the serial number for a product within your system. You can easily find the serial number for your devices or cameras within the SimpliSafe® Mobile App. Locating the Serial Number for your Base Station in th

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Product Support