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How Does Intruder Intervention Work During An Alarm?

For alarms where intruder intervention* is triggered, our monitoring agents can view the live stream from your Smart Alarm Wireless Indoor Security Camera. If our agents see someone in the home, they will activate the 2-way audio on the camera and attempt to speak to that person. When doing so, the

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Smart Alarm Indoor Camera

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What Is Intruder Intervention?

Intruder intervention is a way to add advanced protection for your home or business using the Smart Alarm Wireless Indoor Security Camera with your residential or business Pro Plus, Pro, or Core monitoring plan. In the event an alarm is triggered at your system's location, our monitoring agents are

features / settings

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Smart Alarm Indoor Camera

SA
How is my Privacy Being Protected When Using Intruder Intervention?

From the moment we developed intruder intervention, ensuring our customers’ privacy remains secure has been a top priority. We’ve taken several steps in this regard. Monitoring agents do not have access to live camera streams outside of alarm events. Temporary access is only granted when an alarm si

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Smart Alarm Indoor Camera

SA
What Is The Difference Between Video Verification And Intruder Intervention?

Video Verification gives monitoring agents access to limited recordings of the alarm in the moments that follow the event triggering. These recordings may include critical evidence that can lead to priority dispatch for faster emergency response*. Intruder intervention offers an additional layer of

features / settings

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Smart Alarm Indoor Camera

What is SimpliSafe® Active Guard Outdoor Protection?

Want to upgrade to SimpliSafe® Active Guard Outdoor Protection? Call us to learn more and switch your plan at 888-910-1458 SimpliSafe® Active Guard Outdoor Protection builds upon our existing professional monitoring services and is included as part of four new plans: Pro and Pro Plus for residential

features / settings

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Outdoor Cameras

Enrolling Cameras Into SimpliSafe® Active Guard Outdoor Protection

Once you have signed up for SimpliSafe® Active Guard Outdoor Protection as your new monthly subscription, there are a few steps you need to take to enable the service for your property. There are two ways to enroll your cameras in SimpliSafe® Active Guard Outdoor Protection. The first is during the

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Outdoor Cameras

SimpliSafe® Active Guard Outdoor Protection Requirements

SimpliSafe® Active Guard Outdoor Protection is compatible with the Outdoor Security Camera Series 2, as well as Video Doorbell Pro. While Video Doorbell Pro is compatible with this service, it is not intended to be the sole camera for this service. You can enable up to 3 cameras for Active Guard Out

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Outdoor Cameras