Conversation List

Filter by

(79)
SA
Error: Update Software

What It Means The Wireless Outdoor Security Camera requires a Base Station with the latest firmware updates to run smoothly. The Update Software error means that you need to update your Base Station’s firmware. How To Fix It Before setting up your Outdoor Camera, you will need to update the Base Sta

Help Center Article

 • 

Outdoor Cameras

SA
Video Doorbell Pro Stopped Working

When the Video Doorbell Pro detects motion and begins to record, a steady blue light should appear as a ring around the button. Triggering a motion event is a good first step to determining if the Video Doorbell Pro is responsive and receiving power. If your Video Doorbell Pro has power and is respo

Help Center Article

 • 

Video Doorbell Pro

SA
SimpliCam Wired Indoor Camera Settings & Customisations

You can customise a variety of settings for the SimpliCam Wired Indoor Camera such as the Microphone Settings, Picture Quality, Privacy Shutter, Motion Sensitivity, and more - all through the SimpliSafe Mobile App or Web App. Use the guided flow below to customize your SimpliCam Indoor Camera settin

Help Center Article

 • 

SimpliCam

SA
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?

We understand that as a user, privacy is important to you and you may not want to be recorded or heard when you’re inside your home. The Smart Alarm Wireless Indoor Security Camera has a physical and visible privacy shutter that has an audible click when opened or closed so you’re always aware of an

Help Center Article

 • 

Smart Alarm Indoor Camera

SA
Smart Alarm Wireless Indoor Security Camera Settings & Customisations

The Smart Alarm Wireless Indoor Security Camera is a battery-operated security camera designed for indoor use. It’s part of SimpliSafe’s award-winning home security system and features: 1536p HD video capture 125-degree diagonal field of view Built-in motion detector Night vision Instant phone alert

Help Center Article

 • 

Smart Alarm Indoor Camera

Camera Motion Detection by System Arming State

NOTE: This feature is slowly rolling out to Wireless Outdoor Security Camera as a part of firmware version 1.35. You can check your camera’s firmware version under camera settings within the SimpliSafe® Mobile App. Overview You can customise your SimpliSafe® cameras even further by changing the moti

Help Center Article

 • 

Cameras

SA
How To Change The Video Doorbell Pro's Chime Volume

The Video Doorbell Pro chimes through the Base Station, which has four different volume settings: Off, Low, Medium, and High, with Medium as the default setting. To change the volume of your Video Doorbell Pro’s chime, take the following steps in the SimpliSafe® Mobile App: Navigate to the “Cameras”

Help Center Article

 • 

Video Doorbell Pro