How to Install SimpliSafe® Cameras
Updated
SimpliSafe® has a variety of different cameras that provide additional eyes and ears for both inside and outside your home. The following article will provide you with the resources you need for installing the specific camera to your SimpliSafe® system.
Use the following anchor links to navigate to the camera that you are setting up.
HAVING TROUBLE CONNECTING TO WI-FI DURING THE INSTALLATION PROCESS?
Our cameras are designed to connect seamlessly to most Wi-Fi networks, however, some networks may require additional configurations to be compatible. We recommend confirming that your network meets our system requirements. You may also use the guided flow below for an interactive, step-by-step process to troubleshoot network connectivity issues.
Wireless Outdoor Security Camera
In order to successfully set up the Wireless Outdoor Security Camera, you will need the following:
The latest generation of the SimpliSafe Base Station and Keypad with the updated firmware (check for firmware updates on your Keypad)
A screwdriver for mounting on wood or vinyl surfaces
A 7/64 drill bit for mounting on brick, stucco or tile surfaces
Compatible USB adapter ( 5V, 7.5W+, 1.5A+, not included)
A 2.4GHz network connection
Note: the Outdoor Camera’s optimal temperature threshold is -20°C to 50°C
We also recommend fully charging the battery in your camera prior to beginning the installation process. This will take up to 5-6 hours for the battery to fully charge. You'll know it's charged when all 3 lights on the battery are illuminated, and not pulsing.
Watch the video below for a hands-on experience from our team of experts for the installation process
Use the guided flow below for an interactive, step-by-step experience that will help you through the installation process
Video Doorbell Pro
Video Doorbell Pro is currently compatible with the SimpliSafe® Gen 3 System, and requires an existing wired doorbell setup, a mechanical chime, and a transformer that provides 8-24 VAC, 10-30VA.
To install the Video Doorbell Pro, you'll need to have your Video Doorbell Pro Kit, which includes a Torx screwdriver. You'll also need your own Phillips screwdriver.
Watch the video below for a hands-on experience from our team of experts for the installation process
Use the guided flow below for an interactive, step-by-step experience that will help you through the installation process
If you notice that your mechanical chime produces a constant buzzing sound, or it doesn’t sound when the Video Doorbell Pro is pressed, you may need a Chime Connector. If you do not have a Chime Connector, please contact our Support team and they will send one to you free of charge.
Smart Alarm Wireless Indoor Security Camera
The Smart Alarm Wireless Indoor Security Camera is a battery-operated security camera that’s designed for indoor use. It records at 1536p and has a wide field of view at 125 degrees. The battery in the Smart Alarm Indoor Camera can also last up to 3 months on a single charge.
You will need the following tools before installing your Smart Alarm Indoor Camera:
USB Power Adapter (5V, 7.5W minimum)
Phillips head screwdriver
You'll also need to make sure that your Base Station and Keypad are running the latest software versions. You can check for any updates by using the Keypad and looking for a gear icon, or by going to Menu > Enter Master PIN > System Settings > Check For Updates
Watch the video below for a hands-on experience from our team of experts for the installation process
Use the guided flow below for an interactive, step-by-step experience that will help you through the installation process
SimpliCam® Wired Indoor Camera
The SimpliCam® alerts you the instant it detects motion so you can see what’s happening and take action through its 2-way audio. After taking your camera out of the box, we recommend you thread the cord through the stand, plug it into the camera, put the camera on the stand, and plug it into the power source.
Watch the video below for a hands-on experience from our team of experts for the installation process
Use the guided flow below for an interactive, step-by-step experience that will help you through the installation process