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Video Doorbell Pro Installation Guide

Overview The Video Doorbell Pro integrates seamlessly with your SimpliSafe® system, allowing you to see visitors and interact with them through its live streaming and two-way audio features, without needing to be home. If you are subscribed to either our Pro Premium Monitoring or Self Monitoring wit

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Video Doorbell Pro

Video Doorbell Pro LED Status Lights

The Video Doorbell Pro gives you high definition video, two-way audio, and night vision so you can see and speak to visitors any time. The front of the camera is equipped with an LED status light to keep you informed at a glance. Note: There are different light behaviors during setup and during day-

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Video Doorbell Pro

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How to Download Recordings From Your Camera

Video clips from SimpliSafe® cameras can be downloaded to your mobile device using the SimpliSafe® Mobile App. Recordings are available with select monitoring plans. Please note that if your camera name contains an apostrophe, this may limit your ability to download recordings. We recommend changing

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Cameras

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Doorbell Angle Kit for Video Doorbell Pro Installation Guide

Inside the box of the Video Doorbell Pro you’ll find a vertical angle bracket to help adjust the angle of your Video Doorbell Pro by 10 degrees. If you need a horizontal adjustment to the angle of your Video Doorbell Pro, reach out to our support team for assistance. They can send you a doorbell ang

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Video Doorbell Pro

How to Rename a SimpliSafe® Camera

There may be a point where you need to rename a camera for your SimpliSafe® System. Renaming a camera can be done easily through the SimpliSafe® Mobile App, but you can also rename a camera using your Web App. You can select a name from the list of prepopulated names within the SimpliSafe® Mobile ap

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Cameras

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Video Doorbell Pro Notifications

The Video Doorbell Pro sends you two different types of notifications. You will receive a Doorbell Press notification when someone presses the button on your doorbell, and a Motion Detection notification when the camera registers motion. Customising Motion Detection Notifications The Motion Detectio

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Video Doorbell Pro

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My Doorbell Won't Ring

The Chime Connector is an additional device to make sure enough power is sent to the Video Doorbell Pro. A Chime Connector may be necessary if: The Video Doorbell Pro doesn’t ring your chime, but the livestream video and other features still work. You hear constant buzzing from the mechanical doorbe

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Video Doorbell Pro