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Video Doorbell Pro LED Usage Status Light Colours

The Video Doorbell Pro's camera LED status light behaves differently during installation and daily use. This can be configured in settings. ​To learn more about the LED status light’s behaviors during installation, please visit here.The lights listed below are the only colours that the doorbell

LED / Lights

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Video Doorbell Pro

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Video Doorbell Pro LED System Status Light Colour's During Setup

The doorbell camera’s LED status light behaves differently during installation and daily use. The lights listed below are the only colours that the camera will display. If you are seeing a colour that is not listed try changing the lighting in the room, as this can affect the look of the coloured li

LED / Lights

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Video Doorbell Pro

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How much internet speed do I need for my camera?

Why does internet speed matter?The speed required to operate the cameras depends on the resolution quality that the camera is sending. Higher resolutions require faster speeds. This is especially important to consider for during alarms when all cameras will record simultaneously and therefore requir

Wi-Fi Troubleshooting

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Cameras

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OhmKat Installation Guide

OverviewOhmKat is a 3rd party supplier of Built in Transformer Power Supplies and Wireless Digital Chimes to support the SimpliSafe Video Doorbell pro. The OhmKat Power Supply provides a DIY installation alternative, ensuring the Video Doorbell Pro is accessible to all SimpliSafe customers. It is si

Install / Set Up Help

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OhmKat

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Where Should I Place My Smart Alarm Wireless Indoor Security Camera?

Placement of your Smart Alarm Wireless Indoor Security Camera can vary from home to home. To get the most out of your camera, we recommend placing it in a spot that covers a significant portion of a room.Here are some tips to keep in mind when finding the right location to install your camera:Place

Install / Set Up Help

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Smart Alarm Indoor Camera

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Why Do I See Orbs Or Bubbles When My Camera Is Using Night Vision?

What is it?When in lowlight settings, your camera may pick up ghost-like "orbs" while recording. Don't worry—there's nothing supernatural going on. These orbs are called backscatter, or near-camera reflection. Backscatter happens when dust, water droplets, or other particles are

Troubleshoot an Issue

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Cameras

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Unable to Set Up a Camera Because it is Already Associated With Another Account

Why does this error happen?This error usually occurs because this camera is already associated with another account. To deter theft, we do not allow a camera to be added to an account without being fully removed from the original account.This tends to occur when a camera is purchased second-hand. Th

Errors / Warnings

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Cameras