‎OhmKat Power Supply Troubleshooting | SimpliSafe Support Home

OhmKat Power Supply Troubleshooting

Updated 

Overview

All OhmKats feature a patented OTPT (One Touch Power Test) technology that allows you to self test them for their full operational capability.

Troubleshooting

  1. While the Ohmkat Power Supply is plugged in, a Amber light will illuminate on the adaptor to indicate power. Remove the OhmKat wires from behind the doorbell, and touch the two wires together. (Don't worry - you won't be shocked).

  2. Keep the wires connected whilst you confirm the amber light on the transformer has dimmed to approximately 20% brightness.

  3. If the light dimmed, this confirms the OhmKat Power Supply is working as expected.

  4. Connect the power supply back the Video Doorbell Pro.

  5. If the Video Doorbell Pro does not power back on follow these steps.

Related Articles:

  • Video Doorbell Troubleshooting