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Outdoor Security Camera Series 2 Settings & Customizations

The Outdoor Security Camera Series 2 has a variety of settings that can be customized, such as Night Vision, Motion Detection, Video Quality, and more! If you are enrolled in SimpliSafe® Active Guard Outdoor Protection, some settings may not be adjustable within the SimpliSafe® Mobile App.Using the

Features / Settings

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Outdoor Camera Series 2

Why are Some Settings Locked for the Outdoor Security Camera Series 2?

If your Outdoor Security Camera Series 2 is enrolled in SimpliSafe® Active Guard Outdoor Protection, some settings will have a “Locked” icon next to them under Camera Settings within the SimpliSafe® Mobile App. This is due to the fact these settings are needed for agent intervention during person on

Features / Settings

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Outdoor Camera Series 2

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My Doorbell Won't Ring

When the Video Doorbell Pro is rung, you can hear it from two different places: the doorbell’s chime and the Base Station. If you do not hear a chime from one or both of these places, follow the troubleshooting steps below. The Doorbell Chime Does Not Ring, or the Chime is IncompleteIf the Video Doo

Troubleshoot an Issue

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Video Doorbell Pro

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My privacy shutter isn’t responding correctly

The Smart Alarm Wireless Indoor Security Camera and SimpliCam® Wired Indoor Security Camera both come with a privacy shutter, which is a metal cover that will physically conceal the camera’s lens. When the privacy shutter is on, your camera will not record any motion. If your privacy shutter is open

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SimpliCam

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Smart Alarm Wireless Indoor Security Camera Settings & Customizations

The Smart Alarm Wireless Indoor Security Camera is a battery-operated security camera designed for indoor use. It’s part of SimpliSafe’s award-winning home security system and features:1536p HD video capture125-degree diagonal field of viewBuilt-in motion detectorNight visionInstant phone alerts80 d

Features / Settings

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Smart Alarm Indoor Camera

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SimpliCam® Wired Indoor Camera LED Status Light Colors

The status light on the front of your SimpliCam® Wired Indoor Security Camera indicates key information about your camera. At a glance, it can tell you if your camera is recording, if it isn’t connected to Wi-Fi, and so much more. The table below shows which colors you can see on your SimpliCam® Ind

LED / Lights

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SimpliCam

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Changing Wi-Fi networks for Cameras

If you change your Wi-Fi network name and/or password for any reason (such as moving into a new home or receiving a new router), you’ll need to teach your SimpliSafe® System the new credentials.Please note that your network will need to meet our system requirements to connect your system to Wi-Fi. A

Wi-Fi Troubleshooting

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Cameras