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How do I remove my Entry Sensor magnet (the smaller part of the sensor) from the wall?

The Entry Sensor magnet uses a slightly different adhesive than the other sensors. Remove the magnet by rotating the magnet slowly until the adhesive loosens and you can pull it off the wall.

Install / Set Up Help

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Entry Sensor

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Entry Sensor Settings & Customisations

Entry Sensors can be customized for each of the alarm states of your system (Off, Home, and Away). By default, Home and Away are set to Alarm. Off and Instant Trigger are defaulted to Off. If enabled, Instant Trigger results in the alarm instantly sounding when tripped while the system is armed (wit

Features / Settings

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Entry Sensor

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Motion Sensor Gen 2 Not Detecting Motion

If your Motion Sensor Gen 2 is not detecting motion, it’s likely the result of the placement of the Sensor itself.We recommend mounting the Motion Sensor Gen 2 in the corner of your room. For optimal performance, the sensor must be mounted 6 feet from the ground. This ensures proper coverage through

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Motion Sensor Gen 2

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Temperature Sensor Offline

If your Temperature Sensor is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced.The Temperature Sensor takes a single (1) CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usag

Errors / Warnings

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Temperature Sensor

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Glassbreak Sensor Installation Guide

OverviewGlassbreak Sensors are programmed to listen for the specific frequency of windows breaking. They're even sensitive enough to know the difference between a plate breaking, and a window breaking.Inside the Glassbreak Sensor is a small microphone that is calibrated to react to the sound of the

Install / Set Up Help

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Glassbreak Sensor

Testing the Motion Sensor Gen 1

Test Mode is a great way to test the connection between your Base Station and other sensors. We recommend periodically placing your system into Test Mode to ensure that your sensors are still communicating with the Base Station without any errors.Placing Your System Into Test ModeDisarm your system

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Motion Sensor Gen 1

Testing the Temperature Sensor

Test Mode is a great way to test the connection between your Base Station and other sensors. We recommend periodically placing your system into Test Mode to ensure that your sensors are still communicating with the Base Station without any errors.Placing Your System Into Test ModeDisarm your system

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Temperature Sensor