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Entry Sensor Offline

If your Entry Sensor is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced.The Entry Sensor takes a single (1) CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage.To replace

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Entry Sensor

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Motion Sensor Gen 1 Installation Guide

OverviewMotion Sensors are always on the lookout for uninvited guests. They can detect motion within 30 feet, with a 90-degree field of view. They’re also designed to distinguish between people and pets. If you have a pet in your home, check out the Pet Owners video on this page for additional insta

Install / Set Up Help

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Motion Sensor Gen 1

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Adhering Sensors to Surfaces

Installing SimpliSafe® sensors takes less than a minute! In most cases, sensors can be mounted on walls by using the adhesive strips on the back of each device. However, there are some situations where the sensor may not adhere to the wall effectively, like:Brick surfaces: the surface can be rough i

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Sensors

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Glassbreak Sensor Not Responding

The warning ‘Sensor Not Responding’ for a Glassbreak Sensor can be caused by a couple of things, including a low battery or a weak connection between the device and the Base Station.As a first step, we’d recommend ensuring that the battery is correctly installed. To do this:Slide the sensor off its’

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Glassbreak Sensor

How to Rename a SimpliSafe® Sensor

There may be a point where you need to rename a sensor for your SimpliSafe® System. Renaming a sensor can be done easily through the SimpliSafe® Mobile App, but you can also rename a sensor using your Keypad. The following will walk you through these steps for each platform so you can pick whichever

Features / Settings

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Sensors

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Glassbreak Sensor Offline

If your Glassbreak Sensor is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced.The Glassbreak Sensor takes a single (1) CR-123A Lithium 3V battery and has a life expectancy of up to 3 years depending on placement and usage.

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Glassbreak Sensor

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Motion Sensor Gen 2 Offline

If your Motion Sensor Gen 2 is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced.The Motion Sensor Gen 2 takes a single (1) CR-123A Lithium 3V battery and has a life expectancy of up to 4 years depending on placement and us

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Motion Sensor Gen 2