The Glassbreak Sensor takes a single CR-123A Lithium 3V battery and has a life expectancy of up to 3 years depending on placement and usage.

To change your Glassbreak Sensor battery, slide the sensor up and off its bracket. Then, replace the lithium battery and put the device back in place.

If your sensor is still offline after replacing the battery, skip to the section below for troubleshooting steps.

Is your Glassbreak Sensor still offline after replacing the battery?

If the sensor does not come back online after changing the battery, it’s possible that your sensor has been offline for too long. The best step would be to remove the sensor from the SimpliSafe® Mobile App and then add it back to your system.

To remove your Glassbreak Sensor:

1. Open the SimpliSafe® Mobile App on your phone or tablet

2. Choose My System from the bottom navigation bar

3. Select Device Settings

4. Tap on the sensor you wish to remove

5. Choose ‘Remove Device’

Once you have removed your sensor, you can add it back using our Installation Guide.