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The SimpliSafe app will help you stay connected to your home, even when you’re away. Learn how to navigate the app and troubleshoot app errors here.
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(37)
Dark Mode for the SimpliSafe® Mobile App
What Does "Invalid Base Station Serial" Mean?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
What does the signal strength next to my camera in the app indicate?
Biometric Authentication for SimpliSafe® Accounts
Where to Download the SimpliSafe® App
2-Step Verification for SimpliSafe® Accounts
App Error: Your connection is not private
How to activate app control
Why Can't I See All of My System Locations in the Mobile App?
How to add the SimpliSafe® widget to your Smart Phone
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
SimpliSafe® System and Wi-Fi Requirements
App Error: Internet Not Found
Critical Alert Troubleshooting for iOS
App Error: Bad Wi-Fi Password
Why Can't I Receive Texts or Emails for My SimpliSafe® System?
App Error: Unexpected Error
Securing Your SimpliSafe® Account
The SimpliSafe® App is Temporarily Unavailable
Why won’t my QR code scan?
How Do I Set Up Push Notifications On My Smartphone?
Log In Error
What Does "Device Connection Problem" Mean and How to Resolve It
App Error: Oops! Something went wrong
Real Time Information is Temporarily Unavailable
App Error: Wi-Fi Network Unreachable
App Error: Received State Is Invalid
App Error: Server Connection
Biometric Authentication Troubleshooting
Unable to log into Mobile App due to Additional White Box
App Error: Some Body Keys are Invalid
Snooze Notifications for SimpliSafe® Cameras
Error: Invalid Username or Password
What are Automatic Tests?
App Error: Scheduled Arm/Disarm Failed
Not Receiving Push Notifications on my Smart Phone for SimpliSafe®
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