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The SimpliSafe app will help you stay connected to your home, even when you’re away. Learn how to navigate the app and troubleshoot app errors here.
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(37)
App Error: Your connection is not private
Biometric Authentication for SimpliSafe® Accounts
App Error: Internet Not Found
What does the signal strength next to my camera in the app indicate?
What Does "Invalid Base Station Serial" Mean?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
2-Step Verification for SimpliSafe® Accounts
How to activate app control
How to add the SimpliSafe® widget to your Smart Phone
Why Can't I See All of My System Locations in the Mobile App?
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
Where to Download the SimpliSafe® App
SimpliSafe® System and Wi-Fi Requirements
Dark Mode for the SimpliSafe® Mobile App
Critical Alert Troubleshooting for iOS
App Error: Bad Wi-Fi Password
Why Can't I Receive Texts or Emails for My SimpliSafe® System?
The SimpliSafe® App is Temporarily Unavailable
Securing Your SimpliSafe® Account
What Does "Device Connection Problem" Mean and How to Resolve It
Log In Error
Why won’t my QR code scan?
App Error: Unexpected Error
App Error: Oops! Something went wrong
Real Time Information is Temporarily Unavailable
How Do I Set Up Push Notifications On My Smartphone?
App Error: Server Connection
App Error: Scheduled Arm/Disarm Failed
App Error: Received State Is Invalid
App Error: Some Body Keys are Invalid
App Error: Wi-Fi Network Unreachable
What are Automatic Tests?
Not Receiving Push Notifications on my Smart Phone for SimpliSafe®
Error: Invalid Username or Password
Biometric Authentication Troubleshooting
Unable to log into Mobile App due to Additional White Box
Snooze Notifications for SimpliSafe® Cameras
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