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Wireless Outdoor Security Camera Flashing Yellow During Setup

A flashing yellow light during the setup of your Outdoor Camera indicates that the camera has successfully connected to Wi-Fi, but is having trouble reaching the SimpliSafe® servers.This issue can occur for a variety of reasons, such as:A firewall setting on your router is blocking access to SimpliS

Wi-Fi Troubleshooting

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Outdoor Camera

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How do I use 2-way audio on the cameras?

What is 2-way Audio?2-way audio is a feature that works on all SimpliSafe® cameras. While using the SimpliSafe® Mobile App, 2-way audio allows you to hear audio from your camera and speak through it when viewing live streams.How to Enable 2-way AudioYou can enable 2-way audio in the SimpliSafe® Mobi

Features / Settings

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Cameras

Outdoor Camera has a Blinking Blue Light

In a normal state, a blinking or flashing blue light indicates that the Outdoor Camera is sending data, specifically actively livestreaming or recording to your timeline.In very rare instances the Outdoor Camera may become unresponsive after reconnecting its power cable or recharging the battery. Yo

LED / Lights

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Cameras

Outdoor Camera Permanent Mount Installation Guide

The Outdoor Camera Permanent Mount is a great way to install your camera anywhere with an extra-sturdy screw-in mount. This mount is perfect for walls and overhangs, bringing you peace of mind that your camera is harder to tamper with.The following article will walk you through the installation proc

Install / Set Up Help

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Cameras

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Why is my camera feed losing audio?

Loss of audio to your camera feed can be caused by a dip in the Wi-Fi connection strength to your home network. When there is a poor connection, our devices will prioritize video over audio to best ensure the safety of your home.If your camera loses audio frequently, you may want to consider taking

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Cameras

Outdoor Camera Power Cable Specifications

The Outdoor Camera Power Cable is a great way to keep your Outdoor Camera powered at all times. The Outdoor Camera Power Cable is 25 feet long, IP65 water-resistant cable, and boasts an outdoor-rated power adapter. The Outdoor Camera Power Cable comes with cable clips that can be applied to a clean

Install / Set Up Help

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Cameras

Outdoor Camera is not Live Streaming

The Outdoor Camera utilizes both Radio Frequency (RF) and Wi-Fi to communicate with your Base Station and SimpliSafe® System.If your Outdoor Camera is not live streaming, there may be RF or Wireless Interference at play. It’s important to have a clean and clear environment between the Outdoor Camera

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Cameras