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How to Take a Photo of Video Footage from within the SimpliSafe® Mobile App

Photo capture within the SimpliSafe® Mobile App allows you to easily take a photo or screenshot of a video recording from your system timeline. You can also use the filters at the top of the timeline to filter by Date or by a specific camera to better locate the footage you wish to view. To Use Phot

Features / Settings

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Cameras

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How is my Privacy Being Protected When Using Intruder Intervention?

From the moment we developed intruder intervention, ensuring our customers’ privacy remains secure has been a top priority. We’ve taken several steps in this regard. Monitoring agents do not have access to live camera streams outside of alarm events. Temporary access is only granted when an alarm si

Install / Set Up Help

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Smart Alarm Indoor Camera

Camera Recording Behavior for the Smart Alarm Wireless Indoor Security Camera

Camera recording for the Smart Alarm Wireless Indoor Security Camera is directly tied to the system’s arming state by default. In other words, the camera will only record when the system is in AWAY when motion is detected. You can have the camera record in either OFF or HOME by changing your setting

Features / Settings

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Smart Alarm Indoor Camera

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Smart Alarm Wireless Indoor Security Camera LED Status Light Colors

The status light (located on the front of your Smart Alarm Wireless Indoor Security Camera indicates the mode of the camera. It can tell you at a glance if your camera is updating, recording, or if someone is live streaming the feed. Below is a chart of the light colors that you can expect to see wh

LED / Lights

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Smart Alarm Indoor Camera

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How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?

We understand that as a user, privacy is important to you and you may not want to be recorded or heard when you’re inside your home or business. The Smart Alarm Wireless Indoor Security Camera has a physical and visible privacy shutter that has an audible click when opened or closed so you’re always

Features / Settings

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Smart Alarm Indoor Camera

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What Is Intruder Intervention?

Intruder intervention is a way to add advanced protection for your home or business using the Smart Alarm Wireless Indoor Security Camera with your residential or business Pro Plus, Pro, or Core monitoring plan. In the event an alarm is triggered at your system's location, our monitoring agents are

Features / Settings

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Smart Alarm Indoor Camera

Camera Motion Detection by System Arming State

Overview You can customize your SimpliSafe® cameras even further by changing the motion detection to coincide with your system’s arming state. This means you can now adjust when your camera records as it is directly tied to your system’s arming state. For example, if you don’t want your camera to re

Features / Settings

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Cameras