‎Cameras | Page 7 | SimpliSafe Support Home
Skip to main content

Conversation List

Filter by

(108)
How to Reset the Wireless Outdoor Security Camera

If your Wireless Outdoor Security Camera encounters an error that can’t be fixed through normal troubleshooting, performing a factory reset* of the camera may be necessary.First, you’ll need to remove the Outdoor Camera from the SimpliSafe® Mobile App.To remove the camera:Open the SimpliSafe® Mobile

Troubleshoot an Issue

Help Center Article

 • 

Outdoor Camera

How do I Check the Battery Life of my Camera?

The Outdoor Camera and Smart Alarm Wireless Indoor Security Camera are battery-powered cameras that can help you monitor your home, even when you’re away. Keeping the batteries charged ensures that your cameras will keep a watchful eye inside, and outside of your home.Checking the Battery Status on

Battery / Power

Help Center Article

 • 

Cameras

How to Remove a Camera from your SimpliSafe® System

You can remove a camera from your system in a few easy steps within the SimpliSafe® Mobile App. We recommend that you download recordings from your system's timeline before removing the camera from your system, to ensure you preserve any video you may need in the future.Remove a Camera from the

Install / Set Up Help

Help Center Article

 • 

Cameras

Wireless Outdoor Security Camera Flashing Yellow During Setup

A flashing yellow light during the setup of your Outdoor Camera indicates that the camera has successfully connected to Wi-Fi, but is having trouble reaching the SimpliSafe® servers.This issue can occur for a variety of reasons, such as:A firewall setting on your router is blocking access to SimpliS

Wi-Fi Troubleshooting

Help Center Article

 • 

Outdoor Camera

SA
How do I use 2-way audio on the cameras?

What is 2-way Audio?2-way audio is a feature that works on all SimpliSafe® cameras. While using the SimpliSafe® Mobile App, 2-way audio allows you to hear audio from your camera and speak through it when viewing live streams.How to Enable 2-way AudioYou can enable 2-way audio in the SimpliSafe® Mobi

Features / Settings

Help Center Article

 • 

Cameras

Why Am I Not Receiving Push Notifications for My Camera?

This article will troubleshoot not receiving push notifications for your cameras only. If you are not receiving system push notifications, please see our Not Receiving Push Notifications on my Smartphone for SimpliSafe® article.Push notifications for your camera are a great way to know when there is

Troubleshoot an Issue

Help Center Article

 • 

Cameras

Outdoor Camera has a Blinking Blue Light

In a normal state, a blinking or flashing blue light indicates that the Outdoor Camera is sending data, specifically actively livestreaming or recording to your timeline.In very rare instances the Outdoor Camera may become unresponsive after reconnecting its power cable or recharging the battery. Yo

LED / Lights

Help Center Article

 • 

Cameras