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SimpliCam® Wired Indoor Camera Installation Guide

OverviewKeep an eye on your home with HD video that you can live stream from your phone, tablet, or computer with the SimpliCam® Wired Indoor Camera. The SimpliCam® alerts you the instant it detects motion so you can see what’s happening and take action through its 2-way audio. Enhance your recordin

Install / Set Up Help

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Can't Connect Camera to Wi-Fi During Setup

If you are having trouble connecting your camera to Wi-Fi during a first-time setup, we recommend making sure that your home network is configured to meet our system requirements. A short list of requirements can be found below:Your Wi-Fi network must be broadcasting 2.4GHzSimpliSafe® cannot connect

Wi-Fi Troubleshooting

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Cameras

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What does the SimpliCam® Wired Indoor Camera require to function?

To function properly, the SimpliCam® Wired Indoor Camera requires:A power source, likely from an outletA 2.4 ghz Wi-Fi network A Smartphone is recommended in order to use the SimpliSafe® Mobile App for installing the camera; however, cameras can be viewed through the SimpliSafe® Online Account as we

Install / Set Up Help

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When does the SimpliCam Wired Indoor Camera record?

The SimpliCam® Wired Indoor Camera records during the following events:AlarmsDisarming your SimpliSafe systemCamera Detected MotionUser Triggered RecordingSecret Alerts (When Enabled)User-Initiated Test of the SimpliSafe systemDuress AlarmSilent Panic buttonEntry Delay (After entering your home whil

Features / Settings

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App Error: Camera Disconnected

The app error “Camera Disconnected” can occur for several reasons: Your Base Station needs to be reconnected to Wi-FiYour Wi-Fi network name or password has recently changedThe camera or your Wi-Fi router has lost powerYour Internet Service Provider (ISP) is experiencing an outageIf you encounter th

Errors / Warnings

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Cameras

How to Rename a SimpliSafe® Camera

There may be a point where you need to rename a camera for your SimpliSafe® System. Renaming a camera can be done easily through the SimpliSafe® Mobile App, but you can also rename a camera using your Web App. You can select a name from the list of prepopulated names within the SimpliSafe® Mobile ap

Features / Settings

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Cameras

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SimpliCam® Wired Indoor Camera Settings & Customizations

You can customize a variety of settings for the SimpliCam Wired Indoor Camera such as the Microphone Settings, Picture Quality, Privacy Shutter, Motion Sensitivity, and more - all through the SimpliSafe App or your Online Account.Use the guided flow below to customize your SimpliCam Indoor Camera se

Features / Settings

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SimpliCam