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How to Reorder Cameras in the SimpliSafe® App

An exciting feature of the SimpliSafe® App is the ability to reorder your list of cameras in the Cameras tab in the app. This is helpful if you want to see your cameras in alphabetical order, or organized in any specific way. To Reorder Your Cameras in the SimpliSafe® App: Open the SimpliSafe® App o

Features / Settings

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Outdoor Camera Series 2 UK

SA
SimpliCam Wired Indoor Camera LED Status Light Colours

The camera LEDs are designed to help inform you of what your camera is doing. You can turn the LEDs off in your camera’s settings. Note that the little red light beneath the LED is the infrared sensor, which is activated at night. The privacy shutter will still prevent the camera from recording if i

LED / Lights

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SimpliCam

SA
SimpliCam Wired Indoor Camera Settings & Customisations

You can customise a variety of settings for the SimpliCam Wired Indoor Camera such as the Microphone Settings, Picture Quality, Privacy Shutter, Motion Sensitivity, and more - all through the SimpliSafe Mobile App or Web App. Use the guided flow below to customize your SimpliCam Indoor Camera settin

Features / Settings

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SimpliCam

SA
How to Download Recordings From Your Camera

Video clips from SimpliSafe® cameras can be downloaded to your mobile device using the SimpliSafe® Mobile App. Recordings are available with select monitoring plans. Please note that if your camera name contains an apostrophe, this may limit your ability to download recordings. We recommend changing

Features / Settings

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Cameras

How to Remove a Camera from your SimpliSafe® System

You can remove a camera from your system in a few easy steps within the SimpliSafe® Mobile App. We recommend that you download recordings from your system's timeline before removing the camera from your system, to ensure you preserve any video you may need in the future. Remove a Camera from the Sim

Install / Set Up Help

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Cameras

How to Rename a SimpliSafe® Camera

There may be a point where you need to rename a camera for your SimpliSafe® System. Renaming a camera can be done easily through the SimpliSafe® Mobile App, but you can also rename a camera using your Web App. You can select a name from the list of prepopulated names within the SimpliSafe® Mobile ap

Features / Settings

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Cameras

How to Find the Serial Number for Your SimpliSafe® Device or Camera

During troubleshooting or for account verification purposes, you may be required to identify the serial number for a product within your system. You can easily find the serial number for your devices or cameras within the SimpliSafe® Mobile App. Using the SimpliSafe® Mobile App: Open the SimpliSafe®

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Product Support