‎Base Station | SimpliSafe Support Home
Skip to main content

Conversation List

Filter by

(27)
SA
Base Station LED Status Light Colors

Your Base Station is programmed to display a variety of colors based off the system status. Learn more about what those lights mean in this guide.

LED / Lights

Help Center Article

 • 

Base Station

SA
Replacing My Base Station and Transfer Service to a New Base Station

There may be a point where you will need to transfer your system and service to a new or different Base Station, such as replacing a faulty Base Station or transferring to a new Base Station when you move or upgrade your system.

Install / Set Up Help

Help Center Article

 • 

Base Station

SA
Base Station and System Settings

Use the Keypad, Mobile or Web App to change your Base Station's settings - including System Volume, Alarm Delays, and Wi-Fi set up.

Features / Settings

Help Center Article

 • 

Base Station

What Does "Invalid Base Station Serial" Mean?

When adding a Base Station to your system, you may run into an “Invalid Base Station Serial” error message in the SimpliSafe® Mobile App. This could be due to one of two reasons:The Base Station’s serial number was entered incorrectly while setting up your systemYou are completing a Base Station rep

Errors / Warnings

Help Center Article

 • 

Base Station

SA
How To Change The Base Station's Siren Volume

The Base Station’s siren has four volume settings: Off, Low, Medium, and High, and by default it is set to High. You can change the siren’s volume using the SimpliSafe® Mobile App, Web App, or Keypad by taking the following steps:SimpliSafe® Mobile App:Navigate to the “My System” gear on the bottom

Features / Settings

Help Center Article

 • 

Base Station

SA
How to Change the Base Station Siren Duration

This setting adjusts the length of time that your Base Station (and Auxiliary Siren) will sound in the event of an alarm. The default for this setting is 4 minutes, but it can be set anywhere between 30 seconds and 8 minutes through the SimpliSafe® Mobile App, Keypad or Web App.SimpliSafe® Mobile Ap

Features / Settings

Help Center Article

 • 

Base Station

SA
Base Station (Gen 3) Installation Guide

The Base Station is the brains and primary siren of your system. It communicates with all of your devices and sends us your alarm signals if you have activated alarm monitoring service.

Install / Set Up Help

Help Center Article

 • 

Base Station