Base Station and System Settings
Updated
| Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Gen 3 SimpliSafe system. If you purchased a system in 2017 or earlier, you have the Original SimpliSafe. Click here to view the article about the Original SimpliSafe. If you're not certain which system you have, you can tell the difference here. |
You can access System Settings via your Keypad’s menu, SimpliSafe® Mobile App, or SimpliSafe® Web App. These settings control your system’s volume, alarm delays, and Wi-Fi setup.
To change the settings for specific devices, please visit our Device and Sensor Settings article.
System Settings
Setting | Description | Location | Options | Default |
Wi-Fi | Choose the Wi-Fi network that your system is connected to. Learn more about connecting your system to Wi-Fi here. | Mobile App: My System gear on the bottom of the screen > Base Station Settings > Wi-Fi Network Keypad: Menu > System Settings > Wi-Fi | N/A | N/A |
Sets the Base Station chime volume for when an Entry Sensor opens while the system is disarmed or when the sensor is set to “Disabled." | Mobile App: My System gear on the bottom of the screen > Base Station > Entry Sensor Chime Keypad: Menu > System Settings > Chime Volume | Off Low Medium High | Medium | |
Trouble Signal | A warning tone that indicates an issue with the system, or a component. | Keypad: Menu > System Settings > Trouble Signal | Off Low Medium High | Off |
Sets the Base Station chime volume for when your Video Doorbell Pro is rung. | Mobile App: Cameras tab on the bottom of the screen > Select the gear icon in the upper right corner of the app for Camera Settings > Tap on your Video Doorbell Pro > Base Station Chime | Off | Medium | |
Sets the volume of the Base Station siren in the event that an alarm is sounded. | Mobile App: My System gear on the bottom of the screen > Base Station Settings > Alarm Siren Volume Keypad: Menu > System Settings > Siren Volume | Off Low Medium High | High | |
Voice Prompts | Sets the volume that the Base Station will announce instructions, errors, etc. | Mobile App: My System gear on the bottom of the screen > Base Station Settings > Voice Prompts Keypad: Menu > System Settings > Voice Prompts | Off Low Medium High | Medium |
Sets the length of time that your Base Station (and Extra Sirens if you have them) will sound in the event of an alarm. | Mobile App: My System gear on the bottom of the screen > Base Station Settings > Alarm Siren Duration Keypad: Menu > System Settings > Siren Duration | Between 30 seconds – 8 minutes | 4 minutes | |
Base Station Light | Changes if the LED light on your Base Station will illuminate to indicate system statuses, warnings, and similar events. | App: Menu > My System > General Settings > Base Station Light Keypad: Menu > System Settings > Base Station Light | On Off | On |
Trouble Light | A warning light that indicates an issue with the system, or a component | Keypad: Menu > System Settings > Trouble Light | On Off | Off |
Wall Power Light | Remains lit while the Base Station is receiving power from the power adapter. | Keypad: Menu > System Settings > Wall Power Light | On Off | Off |
Exit Delay, Home | The amount of time before the system becomes armed in Home Mode when you press the “home” button on your Keypad or in the App. | Mobile App: My System gear on the bottom of the screen > Base Station Settings > Exit Delay (Home) Keypad: Menu > System Settings > Exit Delay, Home | Between 0 seconds – 4 minutes and 15 seconds | No Delay (0 seconds) |
Exit Delay, Away | The amount of time before the system becomes armeed in Away Mode when you press the “away” button on your Keypad or in the App. | Mobile App: My System gear on the bottom of the screen > Base Station Settings > Exit Delay (Away) Keypad: Menu > System Settings > Exit Delay, Away | Between 45 seconds – 4 minutes and 15 seconds | 60 seconds |
Entry Delay, Home | The amount of time before your system's siren sounds when an active sensor is tripped in Home Mode. | Mobile App: My System gear on the bottom of the screen > Base Station Settings > Entry Delay (Home) Keypad: Menu > System Settings > Entry Delay, Home | Between 0 seconds – 4 minutes and 15 seconds | 30 seconds |
Entry Delay, Away | The amount of time before your system's siren sounds when an active sensor is tripped in Away Mode. | Mobile App: My System gear on the bottom of the screen > Base Station Settings > Entry Delay (Away) Keypad: Menu > System Settings > Entry Delay, Away | Between 30 seconds – 4 minutes and 15 seconds | 30 seconds |
Sends a push notification to your SmartPhone to remind you to arm your system. | Mobile App: My System gear on the bottom of the screen > Automations > Arming Reminders | N/A | N/A |