Conversation List

(28)
S
OhmKat Installation Guide

Overview OhmKat is a 3rd party supplier of Built in Transformer Power Supplies and Wireless Digital Chimes to support the SimpliSafe Video Doorbell pro. The OhmKat Power Supply provides a DIY installation alternative, ensuring the Video Doorbell Pro is accessible to all SimpliSafe customers. It is s

install / set up help

Help Center Article

 • 

OhmKat

SA
Video Doorbell Pro Settings & Customisations

The Video Doorbell Pro comes with the ability to designate activity zones within the camera’s view. By default, the camera triggers motion alerts for anything within its 120 degree field of view. You can set specific areas of the camera’s view to ignore motion, allowing you to receive alerts for mot

Help Center Article

 • 

Video Doorbell Pro

Video Doorbell Pro Requirements

The Video Doorbell Pro is designed to replace an existing wired doorbell with a mechanical chime. If your home does not have a wired doorbell, you will need to install wiring first in order to use the Video Doorbell Pro. Below is a list of what is needed to install Video Doorbell Pro within your hom

Help Center Article

 • 

Video Doorbell Pro

SA
Chime Connector Installation Guide

Overview The Chime Connector is a useful part of the Video Doorbell Pro’s setup. It helps to prevent the Video Doorbell Pro from producing a constant buzzing sound, or from not sounding at all when its button is pressed. All Video Doorbells sold in the UK will have this sent with the product, howeve

Help Center Article

 • 

Video Doorbell Pro

Can't Connect Camera to Wi-Fi During Setup

If you are having trouble connecting your camera to Wi-Fi during a first-time setup, we recommend making sure that your home network is configured to meet our system requirements. A short list of requirements can be found below: Your Wi-Fi network must be broadcasting 2.4GHz SimpliSafe® cannot conne

Help Center Article

 • 

Cameras

My Video Doorbell Pro Won't Connect to Wi-Fi During Setup

The Video Doorbell Pro will blink red in any instance where it’s having trouble connecting to Wi-Fi. If you are having trouble connecting your Video Doorbell Pro to Wi-Fi during its initial setup, we recommend making sure that your home network is configured to meet our system requirements. A short

Help Center Article

 • 

Video Doorbell Pro

S
OhmKat Power Supply Troubleshooting

Overview All OhmKats feature a patented OTPT (One Touch Power Test) technology that allows you to self test them for their full operational capability. Troubleshooting While the Ohmkat Power Supply is plugged in, an Amber light will illuminate on the adaptor to indicate power. Remove the OhmKat wire

errors / warnings

Help Center Article

 • 

OhmKat