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Error: Update Software

What It MeansThe Wireless Outdoor Security Camera requires a Base Station with the latest firmware updates to run smoothly. The Update Software error means that you need to update your Base Station’s firmware.How To Fix ItBefore setting up your Outdoor Camera, you will need to update the Base Statio

Errors / Warnings

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Outdoor Cameras

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Outdoor Camera Motion Detection Troubleshooting

If you’re getting too many motion alerts when your camera is set to People Only mode, we recommend trying the following tricks:Change your camera’s motion detection setting to All MotionTurn your camera’s sensitivity down to Medium or LowIf you have Activity Zones set up, adjust them to also block o

Troubleshoot an Issue

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Outdoor Cameras

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Wireless Outdoor Security Camera Settings & Customisations

The Wireless Outdoor Security Camera has a variety of settings that can be customised, such as Night Vision, Motion Detection, Picture Quality, and more, all within the SimpliSafe® Mobile App or Web App. Use the guided flow below to customise your Outdoor Security Camera settings.Customising Your Wi

Features / Settings

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Outdoor Cameras

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Advanced Security and Sophisticated Features with the Wireless Outdoor Security Camera

Live Video and RecordingKeep watch on your home 24/7 with live video monitoring and motion-activated recording*. You’ll never miss a thing with high-definition video up to 1080p with sound, and a 140-degree field of view.*Available on select monitoring plans with recordingTwo-Way AudioTalk to visito

Install / Set Up Help

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Outdoor Cameras

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Wireless Outdoor Security Camera Features

Welcome to the SimpliSafe Wireless Outdoor Security Camera ​Keep Watch All Day and Night with the SimpliSafe Wireless Outdoor Security CameraWith the award-winning SimpliSafe home security system, the Wireless Outdoor Security Camera offers advanced security from the outside in. Its ultra-

Install / Set Up Help

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Outdoor Cameras

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Maximising Battery Life of the Wireless Outdoor Security Camera

One of the most exciting features of the Outdoor Camera is its wireless power capability and long-lasting battery life. When fully charged, the battery is designed to last for up to 3 months. And since the life of the battery is completely dependent on usage and settings, there are several methods t

Battery / Power

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Wireless Outdoor Security Camera Error Messages

CONNECTION ERRORWHAT IT MEANSIf your Outdoor Camera is not responding, it’s likely due to either a low or dead battery or the camera is unable to connect to Wi-Fi. Please note that SimpliSafe systems and cameras require 2.4GHz Wi-Fi networks.HOW TO FIX ITRemove the battery from the camera and charge

Errors / Warnings

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Outdoor Cameras