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An exciting feature of the SimpliSafe® App is the ability to reorder your list of cameras in the Cameras tab in the app*. This is helpful if you want to see your cameras in alphabetical order, or organized in any specific way.Please note: this feature is currently rolling out to iOS users only. It w
Features / Settings
Help Center Article
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Outdoor Camera Series 2 UK
During troubleshooting or for account verification purposes, you may be required to identify the serial number for a product within your system. You can easily find the serial number for your devices or cameras within the SimpliSafe® Mobile App.Using the SimpliSafe® Mobile App:Open the SimpliSafe® M
If you are having trouble connecting your camera to Wi-Fi during a first-time setup, we recommend making sure that your home network is configured to meet our system requirements.A short list of requirements can be found below:Your Wi-Fi network must be broadcasting 2.4GHzSimpliSafe® cannot connect
Wi-Fi Troubleshooting
Cameras
If your camera had previously been set up but is now failing to connect to your Wi-Fi network, the Connection Check tool in the SimpliSafe® mobile app will tell you if there are any issues between your network and camera.How to Run a Connection Check:Open the SimpliSafe® mobile appTap on the Cameras
The Outdoor Camera Permanent Mount is a great way to install your camera anywhere with an extra-sturdy screw-in mount. This mount is perfect for walls and overhangs, bringing you peace of mind that your camera is harder to tamper with.The following article will walk you through the installation proc
Install / Set Up Help
The Outdoor Camera Power Cable is a great way to keep your Outdoor Camera powered at all times. The Outdoor Camera Power Cable is 25 feet long and is IP65 water-resistant cable. The Outdoor Camera Power Cable comes with cable clips that can be applied to a clean surface with the built-in adhesives,
With the Outdoor Camera Solar Panel, you can power your Outdoor Camera without the need to separately recharge or replace the battery—like a traditional wired outdoor security camera, while retaining install-anywhere convenience. With just 3 hours of direct sunlight per day, the water-resistant Sola
