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The Outdoor Camera Power Cable is a great way to keep your Outdoor Camera powered at all times. The Outdoor Camera Power Cable is 25 feet long and is IP65 water-resistant cable. The Outdoor Camera Power Cable comes with cable clips that can be applied to a clean surface with the built-in adhesives,
Install / Set Up Help
Help Center Article
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Cameras
The Outdoor Camera Permanent Mount is a great way to install your camera anywhere with an extra-sturdy screw-in mount. This mount is perfect for walls and overhangs, bringing you peace of mind that your camera is harder to tamper with.The following article will walk you through the installation proc
OverviewWith the Wireless Outdoor Security Camera, enjoy advanced security from the outside, with 1080p HD video and a 140-degree ultra-wide field of view. Plus digital zoom and full-colour vision at night - so nothing slips by undetected.Need to purchase an Outdoor Camera? You can find it available
Outdoor Cameras
With the Outdoor Camera Solar Panel, you can power your Outdoor Camera without the need to separately recharge or replace the battery—like a traditional wired outdoor security camera, while retaining install-anywhere convenience. With just 3 hours of direct sunlight per day, the water-resistant Sola
The Wireless Outdoor Security Camera has a rechargeable battery with an expected 3 month lifetime, depending on usage and placement.To remove the battery, simply untwist the cap on your Outdoor Camera. Then, use the tab on the battery to gently remove it from the battery compartment.To charge your b
Battery / Power
A "No Video" error means that, while recording, the camera disconnected from SimpliSafe and the video was not able to be saved. This might mean the loss of an entire recording or it might mean a loss of only a portion of the recording after the connection was lost. Unfortunately, we are no
Errors / Warnings
In some instances, you may need to add the MAC Address of a SimpliSafe® product to your network’s allow list or firewall in order for it to connect to Wi-Fi. A MAC Address is a unique, 12-character alphanumeric attribute that is used to identify individual electronic devices on a network.Only the Ba