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With the Outdoor Camera Solar Panel, you can power your Outdoor Camera without the need to separately recharge or replace the battery—like a traditional wired outdoor security camera, while retaining install-anywhere convenience. With just 3 hours of direct sunlight per day, the water-resistant Sola
Install / Set Up Help
Help Center Article
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Cameras
OverviewWith the Wireless Outdoor Security Camera, enjoy advanced security from the outside, with 1080p HD video and a 140-degree ultra-wide field of view. Plus digital zoom and full-colour vision at night - so nothing slips by undetected.Need to purchase an Outdoor Camera? You can find it available
Outdoor Cameras
If your Wireless Outdoor Security Camera encounters an error that can’t be fixed through normal troubleshooting, performing a factory reset* of the camera may be necessary.First, you’ll need to remove the Outdoor Camera from the SimpliSafe® Mobile App.To remove the camera:Open the SimpliSafe® Mobile
Troubleshoot an Issue
To optimise battery life the Wireless Outdoor Security Camera enters a “deep sleep” mode when not in use. When a live stream is initiated, the camera must first wake up and then connect to Wi-Fi to start the stream. This process can take up to 10 seconds.If you are concerned about this delay or are
Wi-Fi Troubleshooting
The Wireless Outdoor Security Camera has a rechargeable battery with an expected 3 month lifetime, depending on usage and placement.To remove the battery, simply untwist the cap on your Outdoor Camera. Then, use the tab on the battery to gently remove it from the battery compartment.To charge your b
Battery / Power
A flashing yellow light during the setup of your Outdoor Camera indicates that the camera has successfully connected to Wi-Fi, but is having trouble reaching the SimpliSafe® servers.This issue can occur for a variety of reasons, such as:A firewall setting on your router is blocking access to SimpliS
The Wireless Outdoor Security Camera has an expected battery life of 3 months; however, its lifespan is dependent on usage and the settings on your Outdoor Camera. You can learn more in this article about preserving the battery life of the Outdoor Camera.If you notice that your Outdoor Camera’s batt
