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​​What is the Difference Between Battery Power and Performance Mode for the Outdoor Security Camera Series 2?

Your Outdoor Security Camera Series 2 comes with a rechargeable battery that lasts up to 3 months, depending on placement or usage. You may also purchase an outdoor power cable to allow your camera to stay awake and active, so that it may enter Performance Mode. This feature allows you to enjoy fast

Features / Settings

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Outdoor Camera Series 2 UK

Outdoor Security Camera Series 2 Settings & Customisations

The Outdoor Security Camera Series 2 has a variety of settings that can be customised, such as Night Vision, Motion Detection, Video Quality, and more! Using the SimpliSafe® Mobile App: Open the SimpliSafe® Mobile App on your phone or tablet Choose My System from the bottom navigation bar Select Cam

Features / Settings

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Outdoor Camera Series 2 UK

Outdoor Security Camera Series 2 Flashing Yellow During Setup

A flashing yellow light during the setup of your Outdoor Security Camera Series 2 indicates that the camera has successfully connected to Wi-Fi, but is having trouble reaching the SimpliSafe® servers. This issue can occur for a variety of reasons, such as: A firewall setting on your router is blocki

Troubleshoot an Issue

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Outdoor Camera Series 2 UK

Too Many Motion Alerts From the Outdoor Security Camera Series 2

If you find that your Outdoor Security Camera Series 2 is detecting motion and you’re receiving too many notifications or alerts, there are some recommended placement and settings changes you can make to reduce the number of notifications. Adjust the Placement of the Camera If your Outdoor Camera Se

Troubleshoot an Issue

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Outdoor Camera Series 2 UK

How to Reset the Outdoor Security Camera Series 2

If your Outdoor Security Camera Series 2 ever encounters an error that can’t be fixed through normal troubleshooting, performing a factory reset* of the camera may be necessary. To factory reset your Outdoor Camera: Ensure the camera is within 30 feet of the Base Station Locate the pairing button on

Install / Set Up Help

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Outdoor Camera Series 2 UK

Outdoor Camera Mount Feels Loose or Not Sturdy

When installing your Outdoor Camera, it’s important to ensure that you twist the mounting dome onto the mounting plate until you hear an audible “click”. Continue to twist clockwise by hand until there is an audible “click”. When done properly, the mount will feel stable and secure; it will also req

Install / Set Up Help

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Outdoor Camera Series 2 UK

Maximising the Battery Life of the Outdoor Security Camera Series 2

The Outdoor Security Camera Series 2 has a battery life of up to 3 months, depending on settings and usage. To help maximise the life of the camera’s battery, we recommend making the following adjustments to its settings and location. Camera Location Your camera is activated by a motion sensor for a

Battery / Power

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Outdoor Camera Series 2 UK