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Video Doorbell Pro Notifications

The Video Doorbell Pro sends you two different types of notifications. You will receive a Doorbell Press notification when someone presses the button on your doorbell, and a Motion Detection notification when the camera registers motion.Customising Motion Detection NotificationsThe Motion Detection

Features / Settings

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Video Doorbell Pro

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My privacy shutter isn’t responding correctly.

If the privacy shutter on your camera is open when your settings say it should be closed, or if it is closed when it should be open, try these steps:Change the state of your system or camera (e.g. armed, disarmed, off, etc.) and then go back to the desired state.Briefly unplug your camera to reset i

Troubleshoot an Issue

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SimpliCam

How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?

The Smart Alarm Wireless Indoor Security Camera is the first camera from SimpliSafe® that can trigger an alarm. By default, the alarm trigger is only on when the system is set to away and can trigger depending on the motion type that was selected in settings (People Only or All Motion).When the came

Features / Settings

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Smart Alarm Indoor Camera

Recording Behavior for the Video Doorbell Pro

The Video Doorbell Pro alerts you when someone’s at the door, even if they don’t ring the bell. With a 162 degree super wide field of view, you can see everything that’s happening day or night in perfectly crisp 1080p HD.Using Video Doorbell Pro With a SimpliSafe® SystemWhen you add Video Doorbell P

Install / Set Up Help

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Video Doorbell Pro

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How to use the Video Doorbell's 2-Way Audio

How to UseTwo-way audio works on all cameras in the SimpliSafe system.To speak, hold down the microphone button while viewing the livestreamTo listen, release the microphone button to hear audio from the cameraYou will not be able to hear the audio while holding down the microphone buttonTroubleshoo

Features / Settings

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Video Doorbell Pro

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How To Change The Video Doorbell Pro's Chime Volume

The Video Doorbell Pro chimes through the Base Station, which has four different volume settings: Off, Low, Medium, and High, with Medium as the default setting. To change the volume of your Video Doorbell Pro’s chime, take the following steps in the SimpliSafe® Mobile App:Navigate to the “Cameras”

Features / Settings

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Video Doorbell Pro

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Can SimpliCam Wired Indoor Camera Be Moved After Installing It?

Yes, you can easily move your camera. If the new location is still in the range of its current Wi-Fi network, it can be moved around the home without any preparation. It will reconnect to the same Wi-Fi network when you plug it back in. If the new location is on a new Wi-Fi network, you will need to

Install / Set Up Help

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SimpliCam