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Alarm Events & Monitoring

A Professional Monitoring Subscription adds an extra layer of security to your home 24/7 and 365 days a year. Here you can learn more about your monitoring service, and what to do in the event of an alarm.

Alarm Events & Monitoring

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Featured Articles

How To Find or Change Your Safe Word

How do I Activate Monitoring?

Updating Your Primary and Secondary Monitoring Contacts

What Happens During An Alarm?

How To Find or Change Your Master PIN

How To Set Up or Delete A Custom PIN

How do I Change my Monitoring Plan?

How do I report a possible vulnerability or security issue?

What To Do After A Real Or False Alarm Event

How do I Make Sure I Always Receive Alarm Alerts, Even When my Phone is Silenced?

How do Duress Alarms Work?

How to Cancel an Alarm Event That's Already in Progress

What is Video Verification?

How To Set Up, Change, or Remove A Duress PIN

What are the service plan options?