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SimpliCam® Wired Indoor Camera LED Status Light Colors

The status light on the front of your SimpliCam® Wired Indoor Security Camera indicates key information about your camera. At a glance, it can tell you if your camera is recording, if it isn’t connected to Wi-Fi, and so much more. You can watch the video for a hands-on look at what the LEDs will loo

LED / Lights

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SimpliCam

How to Take a Photo of Video Footage from within the SimpliSafe® Mobile App

Photo capture within the SimpliSafe® Mobile App allows you to easily take a photo or screenshot of a video recording from your system timeline. You can also use the filters at the top of the timeline to filter by Date or by a specific camera to better locate the footage you wish to view. To Use Phot

Features / Settings

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Cameras

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How to Download Recordings From Your Camera

Video clips from SimpliSafe® cameras can be downloaded to your mobile device using the SimpliSafe® Mobile App. Recordings are available with select monitoring plans. Please note that if your camera name contains an apostrophe, this may limit your ability to download recordings. We recommend changing

Features / Settings

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Cameras

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Unable to Set Up a Camera Because it is Already Associated With Another Account

Why does this error happen? This error usually occurs because this camera is already associated with another account. To deter theft, we do not allow a camera to be added to an account without being fully removed from the original account. This tends to occur when a camera is purchased second-hand.

Errors / Warnings

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Cameras

Not Receiving Push Notifications for my Camera

This article will troubleshoot not receiving push notifications for your cameras only. If you are not receiving system push notifications, please see our Not Receiving Push Notifications on my Smartphone for SimpliSafe® article. Push notifications for your camera are a great way to know when there i

Troubleshoot an Issue

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Cameras

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SimpliCam® Wired Indoor Camera Overview and Installation Guide

Overview Keep an eye on your home with HD video that you can live stream from your phone, tablet, or computer with the SimpliCam® Wired Indoor Camera. The SimpliCam® alerts you the instant it detects motion so you can see what’s happening and take action through its 2-way audio. Enhance your recordi

Install / Set Up Help

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SimpliCam

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What is the Difference Between the SimpliCam® Wired Indoor Security Camera and Smart Alarm Wireless Indoor Security Camera

The SimpliCam® Wired Indoor Security Camera is our entry-level indoor security camera designed to monitor what’s happening when you’re not home. The Smart Alarm Wireless Indoor Security Camera, when paired with intruder intervention*, is our most advanced indoor security camera yet - offering next-l

Features / Settings

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Smart Alarm Indoor Camera