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How to Enable or Disable Intruder Intervention

During the onboarding process of your Smart Alarm Wireless Indoor Security Camera, you’ll have the option to enable intruder intervention as a subscriber to the Pro Plus, Pro, or Core (Formerly Fast Protect™) monitoring plans. This feature is optional, but when paired with Video Verification helps t

Features / Settings

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Smart Alarm Indoor Camera

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How Do Recordings And Live Streams Work During An Intruder Intervention Alarm?

The Smart Alarm Wireless Indoor Security Camera introduces a new recording type to your timeline when using it with intruder intervention.* This recording event will capture what an agent saw, heard, and/or said (using 2-way audio) when an alarm event is triggered. This new recording will appear as

Install / Set Up Help

Help Center Article

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Smart Alarm Indoor Camera

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How do Monitoring Agents Respond During An Intruder Intervention Alarm?

When your system sounds any burglary alarm, there’s a brief false alarm grace period. If you don’t cancel the alarm within this grace period, it will be handled by a SimpliSafe® Monitoring Agent. Once an Agent is handling your alarm, they will begin reviewing your Video Verification recordings and S

Install / Set Up Help

Help Center Article

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Smart Alarm Indoor Camera