‎Turn On or Off Night Vision for Cameras | SimpliSafe Support Home

Turn On or Off Night Vision for Cameras

Updated 

Overview

Night Vision is a feature that allows the camera to use infrared technology to see in low-light conditions. This setting is especially helpful for capturing camera footage at night, or if your camera is located in a low-light setting such as a basement or darkened room.

Supported Cameras

Turn Night Vision On or Off Using the SimpliSafe® Mobile App

  1. Open the SimpliSafe® Mobile App on your phone or tablet

  2. Choose My System from the bottom navigation bar

  3. Select Camera Settings

  4. Tap on the camera you wish to manage

  5. Choose Night Vision

  6. Adjust the Night Vision settings as needed

  7. Select SAVE in the upper right corner to save your selections

Camera Placement Tips for Night Vision

We recommend ensuring that your camera is not pointed towards or near a wall, ceiling, or flat surface underneath. Large surfaces like this reflect IR light and wash out the remaining video (see the image below for an example of this). If the camera is on a shelf, place it near the edge to avoid obstructions. Additionally, confirm that the protective film has been removed from the camera lens. This should have been done during the installation process, but sometimes this step can be missed and interfere with your camera capturing footage adequately!
A camera's point of view where the white of the wall is washing out the rest of the imag

Related Articles