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Chime Connector Installation Guide

OverviewThe Chime Connector is a useful part of the Video Doorbell Pro’s setup. It helps to prevent the Video Doorbell Pro from producing a constant buzzing sound, or from not sounding at all when its button is pressed. If you do not have a Chime Connector, contact our Support team and they will sen

Install / Set Up Help

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Video Doorbell Pro

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SimpliCam® Wired Indoor Camera Features

Watchful when you need it, privacy when you don'tYour SimpliCam® Wired Indoor Camera comes equipped with a built-in privacy shutter to give you absolute control over your camera—and your privacy. Whenever the privacy shutter is open, the camera’s motion sensor will send notifications to your ph

Features / Settings

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SimpliCam

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Smart Alarm Wireless Indoor Security Camera Settings & Customisations

The Smart Alarm Wireless Indoor Security Camera is a battery-operated security camera designed for indoor use. It’s part of SimpliSafe’s award-winning home security system and features:1536p HD video capture125-degree diagonal field of viewBuilt-in motion detectorNight visionInstant phone alerts80 d

Features / Settings

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Smart Alarm Indoor Camera

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My doorbell won't ring—do I need a Chime Connector?

The Chime Connector is an additional device to make sure enough power is sent to the Video Doorbell Pro.A Chime Connector may be necessary if:The Video Doorbell Pro doesn’t ring your chime, but the livestream video and other features still work.You hear constant buzzing from the mechanical doorbell’

Troubleshoot an Issue

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Video Doorbell Pro

Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera

The battery within the Smart Alarm Wireless Indoor Security Camera can last up to 3 months on a single charge, depending on placement and usage. To charge your camera, we recommend plugging it into power for 6 hours with a 5V, 7.5W USB power adapter that provides 1.5A of current. You will know the b

Battery / Power

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Smart Alarm Indoor Camera

Too Many Motion Alerts From the Smart Alarm Wireless Indoor Security Camera

The Smart Alarm Wireless Indoor Security Camera comes equipped with a passive infrared (PIR) sensor that allows it to sense contrasting temperature changes in its field of view, while also using Vision AI technology to determine if it should send you a motion alert.If you are receiving too many moti

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Smart Alarm Indoor Camera

My Video Doorbell Pro Won't Connect to Wi-Fi During Setup

The Video Doorbell Pro will blink red in any instance where it’s having trouble connecting to Wi-Fi. If you are having trouble connecting your Video Doorbell Pro to Wi-Fi during its initial setup, we recommend making sure that your home network is configured to meet our system requirements.A short l

Wi-Fi Troubleshooting

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Video Doorbell Pro