2 Messages
Entry Sensor Parts
Is there somewhere we can get replacement parts for the entry sensors? The piece that has the adhesive on it (not the adhesive strips themselves). I didn't have time to fully remove them and I slid the sensor and magnet out before they replaced my windows.
captain11
Captain
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6.1K Messages
2 years ago
@clhenry I would call SS support to ask but wouldn't hope for much. Just a fyi, you can get a break on a set of 4 entry sensors at Best Buy, in case you have to buy replacements.
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davey_d
Community Admin
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5.7K Messages
2 years ago
Hi @clhenry ,
You're looking for the Mounting Bracket. Our Support team can send you some free of charge!
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stonedretti
1 Message
2 years ago
can I get adhesive pads for the entry sensors?
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jkbiz1
2 Messages
1 year ago
Can I get a replacement for the entry sensor part that attaches to the window casing? It is the larger of the two parts. I have the mounting bracket and part that attaches to the window sash.
The window roller shade bottom bar gets stuck under the sensor. In hindsight, I should have mounted the sensor as low as possible. It is in a kids' room and the casing sensor is MIA.
Thank you.
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franks_lee
1 Message
5 months ago
I've just reached max frustration trying to get an answer from SS to what I thought was a simple question: "What size command strip do I need to replace the one that comes with the entry sensor?". SS answer: "We don't know.".
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chambersmatt
1 Message
16 days ago
power cord
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