I've had a Simplisafe system since December 23 when we moved house. It's a condition of the house insurance that there's a working camera and alarm system. However, Simplisafe constantly disconnects and refuses to reconnect the wired indoor cameras and the ourdoor wireless cameras are so slow to con

I got my kit 1 month ago. From the begging the base has not been announcing when a door sensor is open or closed even though I have enabled this option for each one in the app. The base does recognize when door is open or closed as the secret alarm but I would like to hear any time a door is open. A

I have a doorbell and the wifi status is given as 'fair' (2 yellow bars). About a foot away from that I have a wired camera and the wifi status for that is given as 'good' (3 blue bars). Any ideas as to why this anomaly?

First of all, it's infuriating that there is no email address which I can submit a complaint to. So essentially I'm just complaining here. Bought the system in March 2024. It worked fine for about a year. Since then, I have had a variety of issues. Now the system is pretty much useless, with the fol

I keep losing Wi-Fi the system sends me a message telling me I have lost my Wi-Fi connection this happens mostly every night between two am and 5 am the app has no help on why this is happening and there's no reason why should happen when all other wi-fi systems in the home are working Wi-Fi signal