I came back home and the front door sensor didn't detect me coming in so the alarm was still set to away. I walked around the house and nothing happened. I opened the front door again to trigger it and disarmed the alarm. I put the system in test mode and discovered none of the motion sensors were c

If you don't subscribe to the monitoring service, does the app inform you that the alarm has been triggered?

I've had a Simplisafe system since December 23 when we moved house. It's a condition of the house insurance that there's a working camera and alarm system. However, Simplisafe constantly disconnects and refuses to reconnect the wired indoor cameras and the ourdoor wireless cameras are so slow to con

Are you able to fit your own sim card in the base station?

Has power outage all day , tried different outlet etc but no joy. Removed and reinstalled batteries but still dead and can't connect anything to it

Trying to set up indoor camera and when need to take a picture of barcode, not enabling camera to do this, just shows a picture in my screen of a barcode, I have just set up 2 outdoor cameras without any issues

I got my kit 1 month ago. From the begging the base has not been announcing when a door sensor is open or closed even though I have enabled this option for each one in the app. The base does recognize when door is open or closed as the secret alarm but I would like to hear any time a door is open. A

I have a doorbell and the wifi status is given as 'fair' (2 yellow bars). About a foot away from that I have a wired camera and the wifi status for that is given as 'good' (3 blue bars). Any ideas as to why this anomaly?