Since Saturday, one of the wired camera suddenly turn on and off more than 15 times per day. and i continuously receive Disarmed by remote message over 20 times each day. I have already updated to latest frameware, but the problem still exists. today even worse, both motion sensors are unable t

Hi there, I recently came back from vacation and both smart locks say they are not responding. They are visible in the app and also their status (i.e. locked or unlocked) can be seen in the app. So there is some communication, but not all.Here is what works- device is in the app - lock can be locked

Since Saturday, one of the wired camera suddenly turned on and start to detect motion. It turns on and off by itself over 10 times a day. and i continuously received Disarmed by remote message over 20 times every day. i have already updated to latest version of frame ware today, but problem sti

I have been sent a new digital voice router which means I have to reset every wifi device in home. On samplisafe I have reset the base station and the front door battery camera.  But the two indoor cameras will not see the new network?  Any help appreciated. 

We’re excited to announce that a popular feature request to reorder your cameras* in the SimpliSafe® App is rolling out to all users!    This feature is currently available for iOS users only, and will be available for Android users soon.   To reorder your cameras

had to change wifi pw for home- now i can get SF system to come on line (cameras)