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davey_d

Community Admin

Joined 

November 14th, 2021

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Your friendly neighborhood Community Admin. Ask me anything!

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davey_d
followed 's post

8 months ago

In a future update is it possible to have the charge percentage still show while the batteries are actively being charged? Its not a huge deal but it would be nice to know how much charge is in the battery while the solar panel is charging the battery.

davey_d
commented on 's post

8 months ago

In a future update is it possible to have the charge percentage still show while the batteries are actively being charged? Its not a huge deal but it would be nice to know how much charge is in the battery while the solar panel is charging the battery.

@IanA , Thanks for submitting your idea! We'll take this to our devs for consideration.

davey_d
replied to a comment on 's post

8 months ago

While using AppleTV (or similar devices) and watching any other app, I would love a popup on screen if the SimpiSafe system triggers an alert. This popup should prove an option to switch to the SS app and automatically provide livestream.

@BetterSafeThanSorry​ I would caution that requests like this, and others that involve deeper integration with smart home platforms like Google Home, Amazon Alexa, and Apple HomeKit, would need a lot of noise from our users to get going. SimpliSafe's

davey_d
followed 's post

8 months ago

I think it would be a good idea to offer the ability to disable the siren alarm for water sensors and have only a text/call alert. It would be nice to have the option so anyone with kids or guests in the home don't get woken up in the middle of the night by a blaring siren due to a small sink drip

davey_d
commented on 's post

8 months ago

I think it would be a good idea to offer the ability to disable the siren alarm for water sensors and have only a text/call alert. It would be nice to have the option so anyone with kids or guests in the home don't get woken up in the middle of the night by a blaring siren due to a small sink drip

Hi @rajohnson005 , As Emily said, thank you for submitting the idea. I did also want to clarify for others who may happen upon this thread. When the Water Sensor is triggered, does generate an audible alert. However, it's more of a gentle dinging s

davey_d
followed 's post

8 months ago

Following the release of the Performance Mode feature for the Wireless Outdoor Camera, a small number of users had reported an issue with attempting to livestream via the webapp. Symptoms may include not seeing video while audio continues to go through, and regular function being restored after atte

davey_d
replied to a comment on 's post

8 months ago

Following the release of the Performance Mode feature for the Wireless Outdoor Camera, a small number of users had reported an issue with attempting to livestream via the webapp. Symptoms may include not seeing video while audio continues to go through, and regular function being restored after atte

@Jay1982​ so sorry to hear that you've been having so much trouble. It sounds like the actual issue is that your Base Station is having power issues, and because it's the central hub, it's affecting the whole system. Are you still outside of the cou

davey_d
replied to a comment on 's post

8 months ago

One feature I’m really interested in is the ability to see the Doorbell input as well live footage from other SimpliSafe cameras on my Google Nest Hub, much like you could with Arlo, Wyze cameras or others mentioned here: https://support.google.com/googlenest/answer/9137164?hl=en I get that SimpliS

@vanessabach17​ SimpliSafe is a closed system, so we can make sure that our products and services are fully locked down for the safety and security of our customers. This makes interfacing with other companies' tech difficult. At this time, we have n

davey_d
followed 's post

8 months ago

What does it mean when a device is in red on the dashboard?

davey_d
commented on 's post

8 months ago

What does it mean when a device is in red on the dashboard?

Hi @kenfos4766 , Could it be that you've had a recent alarm event, that the app wanted to make sure you were aware of? You should be able to clear that error by going to your Keypad, and pressing down on the right side of the screen where it shows t