‎captain11 | SimpliSafe Support Home

captain11

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November 14th, 2021

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captain11
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1 day ago

We've been a long time customer (since 2014) and have had very little problems with the system. Support has always been very helpful for these 11 past years and there has been little issues with the system. Looking forward to another 11.

captain11
commented on 's post

1 day ago

We've been a long time customer (since 2014) and have had very little problems with the system. Support has always been very helpful for these 11 past years and there has been little issues with the system. Looking forward to another 11.

Same here since April 2012. Far from perfect, SimpliSafe tries to resolve issues and make customers whole. I join you with the thanks to SimpliSafe tor keeping our families and home safe!

captain11
liked 's post

1 day ago

We've been a long time customer (since 2014) and have had very little problems with the system. Support has always been very helpful for these 11 past years and there has been little issues with the system. Looking forward to another 11.

captain11
liked 's post

3 days ago

We’re excited to announce that a popular feature request from our Community is now available - Additional User Access! Now you can grant system access to other users without needing to share your account’s login credentials. Users on your account can arm and disarm your system, cancel or

captain11
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captain11
's post

3 days ago

If you are in the market for a new SS3 system, suggest you check out your local Costco warehouse. They have a great deal:  $139.00 for a 10 piece system that includes a Simplicam, motion sensor, panic button, key fob, base, keypad and 4 entry sensors, plus 3 months of Total Command Interactive

captain11
commented on
captain11
's post

3 days ago

If you are in the market for a new SS3 system, suggest you check out your local Costco warehouse. They have a great deal:  $139.00 for a 10 piece system that includes a Simplicam, motion sensor, panic button, key fob, base, keypad and 4 entry sensors, plus 3 months of Total Command Interactive

2025 Update!!! Costco still is carrying two system packages, at great prices. 7 piece system package, with new Series 2 OD camera, for only 99.99!

captain11
followed 's post

6 days ago

Turn my SS system on/off when away from home

captain11
commented on 's post

6 days ago

Turn my SS system on/off when away from home

@blockhart307 Obviously this shouldn't happen, and a post in the community isn't going to resolve it. Suggest you call support immediately, troubleshoot and if no reason found politely request it to be escalated to a specialist. Please post your out

captain11
followed 's post

7 days ago

Hey, forum (and friends), it has been long since I saw you/posted. While I was on vacation last year, an Entry Sensor (to a main window in front of my home) fell, so I had someone stop by and stick it back up. Unfortunately, they did not know where it was previously, and they attached the bottom of

captain11
commented on 's post

7 days ago

Hey, forum (and friends), it has been long since I saw you/posted. While I was on vacation last year, an Entry Sensor (to a main window in front of my home) fell, so I had someone stop by and stick it back up. Unfortunately, they did not know where it was previously, and they attached the bottom of

@shiherlis Hi, and welcome back to the community. If you are sure its 3M tape suggest pulling on the tab slowly and get as much puled from underneath as possible. It will break but should be enough to then slowly hold the base on both sides and gentl