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Smart Lock Installation Guide

Smart Lock integrates seamlessly with your SimpliSafe system, allowing you to control access to your home with ease.

Install / Set Up Help

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How to Reset the Smart Lock

Resetting your Smart Lock can be particularly useful if you are experiencing one of these common events with your lock:You are able to add your Smart Lock to your system, but get stuck at the calibration stageYour Smart Lock won’t calibrateYour Smart Lock is not respondingYou receive Error 142, indi

Troubleshoot an Issue

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Smart Locks

Error 142: Unable to Set Up a Smart Lock

As an added layer of security, each Smart Lock can be paired to only one Base Station at a time. If you attempt to pair a Smart Lock to a system while it is already paired to another system, you may get Error 142.If you have access to the previous Base Station the Smart Lock was paired to, you shoul

Errors / Warnings

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Enabling Auto-Lock for Smart Lock

Auto-Lock sets a timer to automatically lock the door when it detects that the door is unlocked. When using the Smart Lock on its own, this feature operates on a time-based interval basis of 30 seconds, 1 minute, or 5 minutes. If you have an Entry Sensor that is installed and paired with your Smart

Features / Settings

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Smart Lock Settings & Customizations

Your Smart Lock can be customized for each of the alarm states of your system (Off, Home, and Away). It can also be customized to use AutoLock, which locks your door after a certain interval of time when it’s unlocked. By default, your Smart Lock will automatically lock your door when you set the sy

Features / Settings

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Smart Locks

Smart Lock Series 2 Installation Guide

OverviewThe Smart Lock Series 2 makes sure that your door is always locked—even if you forget. It secures your door the minute you arm your system and unlocks it when you disarm. You can even set a timer to keep your door locked when you need it most. You don't even need a key. Just use the PIN Pad,

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Smart Lock Series 2

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Pairing Your PIN Pad With the Smart Lock

Pairing your Smart Lock and PIN Pad ensures that your Smart Lock will be responsive when you use it to lock or unlock your Smart Lock. You can pair your Smart Lock and PIN Pad together using either the Keypad or the Smart Lock itself. Using the KeypadPress the Menu button on the Keypad and enter you

Install / Set Up Help

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Smart Locks