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How to Reset Your Smart Alarm Wireless Indoor Security Camera

If your Smart Alarm Wireless Indoor Security Camera encounters an error that can’t be fixed through normal troubleshooting, resetting the camera to its factory settings may help. Step 1: Remove the Camera From Your System To reset your Smart Alarm Indoor Camera, we first recommend that you remove yo

Troubleshoot an Issue

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Smart Alarm Indoor Camera

Maximize the Battery Life of your Smart Alarm Wireless Indoor Security Camera

The battery within the Smart Alarm Wireless Indoor Security Camera can last up to 3 months on a single charge, depending on placement and usage. To charge your camera, we recommend plugging it into power for 6 hours with a 5V, 7.5W USB power adapter that provides 1.5A of current. You will know the b

Battery / Power

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Smart Alarm Indoor Camera

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What Is The Difference Between Video Verification And Intruder Intervention?

Video Verification gives monitoring agents access to limited recordings of the alarm in the moments that follow the event triggering. These recordings may include critical evidence that can lead to priority dispatch for faster emergency response*. Intruder intervention offers an additional layer of

Features / Settings

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Smart Alarm Indoor Camera

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How to Enable or Disable Intruder Intervention

During the onboarding process of your Smart Alarm Wireless Indoor Security Camera, you’ll have the option to enable intruder intervention as a subscriber to the Pro Plus, Pro, or Core (Formerly Fast Protect™) monitoring plans. This feature is optional, but when paired with Video Verification helps t

Features / Settings

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Smart Alarm Indoor Camera

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How Do Recordings And Live Streams Work During An Intruder Intervention Alarm?

The Smart Alarm Wireless Indoor Security Camera introduces a new recording type to your timeline when using it with intruder intervention.* This recording event will capture what an agent saw, heard, and/or said (using 2-way audio) when an alarm event is triggered. This new recording will appear as

Install / Set Up Help

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Smart Alarm Indoor Camera