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The Solar Panel is designed to maintain your Outdoor Camera’s battery life, not to recharge it. If you find that your Solar Panel is not keeping your camera battery topped off, there are a few steps you can take to try and resolve this.Step 1: Fully Charge Your Outdoor Camera’s BatteryAs mentioned a
Troubleshoot an Issue
Help Center Article
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Solar Panel
There are two versions of the Solar Panel accessory, both of which are compatible with the Wireless Outdoor Security Camera and the Outdoor Security Camera Series 2. The only difference between the two Solar Panels is the mounting mechanism. Most Solar Panels purchased prior to October 2024 will hav
Battery / Power
OverviewYour Extra Siren is 4 times louder than the alarm built into your Base Station at a whopping 105dB, so it's sure to get the attention of any uninvited guests. It can also play a door chime when Entry Sensors are open, and a countdown when the entry or exit delays are triggered. The Extra Sir
Install / Set Up Help
Siren
OverviewIf there’s ever an emergency, you can trigger an alarm by pressing the Panic Button down for 2 seconds. You’ll know that the Panic Button has sent the signal to our monitoring center* when the red LED on the upper right corner flashes. You can also change the Panic Button’s settings to send
Panic Button
If your Solar Panel was purchased after October 2024 and has a mount piece that came separate from the Solar Panel body, then this article is for you! If your Solar Panel has a circular mount that is attached to the Solar Panel itself, please visit our Installation Guide for the Solar Panel with Cir
If your Panic Button is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced. The Panic Button takes one (1) CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage.To change your
Errors / Warnings
If your Extra Siren is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced. The Extra Siren takes four (4) AA Alkaline batteries, and has a life expectancy of up to 1 year depending on placement and usage.To change your Extra
